Integration

Connect Heartbeat to Customer.guru

When something happens in Heartbeat, your agent does the next thing in Customer.guru. Describe it in plain language and the automation is built, tested on every branch and kept running.

Heartbeat4 triggersHeartbeat6 actionsCustomer.guru1 triggerCustomer.guru2 actions

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Build it

What do you want Heartbeat and Customer.guru to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Heartbeat and Customer.guru

Triggers and actions 5 triggers · 8 actions

Trigger
Abandoned Invitation Link
Triggers when someone enters their information in an invitation link, but does not make a purchase or create their account. This will trigger after 4 hours, if the user still has not made a purchase or created their account.
Trigger
Course Completed
Triggers when a user completes a course.
Trigger
New Event
Triggers when a new event is created.
Trigger
New Event RSVP
Triggers when someone RSVPs to an event.
Action
Create Event
Creates an event in a Heartbeat community and optionally invites people or groups.
Action
Create Group
Creates a group in a Heartbeat community, optionally nested under another group and seeded with members.
Action
Create Thread
Posts a new thread in a Heartbeat channel.
Action
Deactivate User
Removes a person's access to a Heartbeat community by email. Their threads, comments and messages stay in place.
Action
List Channels
Returns all channels in the Heartbeat community, with each channel's name, emoji and type.
Action
List Threads
Returns all threads posted in a Heartbeat channel, with each thread's body, author, link and creation time.
Trigger
New Rating
Triggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
Action
Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
Action
Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.

Each app on its own

The other way round: Customer.guru to Heartbeat