---
title: "Connect HappyFox Chat and SwagUp - APIANT.ai"
description: "When \"New Missed Chat\" fires in HappyFox Chat, your agent runs \"Find an Order\" in SwagUp."
canonical: "https://apiant.ai/connect/happyfox-chat-to-swagup"
---

# Connect HappyFox Chat and SwagUp

When **New Missed Chat** fires in [HappyFox Chat](https://apiant.ai/connections/happyfox-chat), your agent runs **Find an Order** in [SwagUp](https://apiant.ai/connections/swagup), or **New or Updated Order** in SwagUp to **List offline messages** in HappyFox Chat. Describe the whole flow and it is built, tested on every scenario and kept running.

HappyFox Chat **3** triggers HappyFox Chat **8** actions SwagUp **7** triggers SwagUp **10** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want HappyFox Chat and SwagUp to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What HappyFox Chat and SwagUp can do together

### From HappyFox Chat to SwagUp

- When **New Missed Chat** in HappyFox Chat then **Find an Order** in SwagUp
- When **New Offline Message** in HappyFox Chat then **Add Funds to Credit Balance** in SwagUp

### From SwagUp to HappyFox Chat

- When **New or Updated Order** in SwagUp then **List offline messages** in HappyFox Chat
- When **New or Updated Shipment Status** in SwagUp then **Get agent** in HappyFox Chat

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with HappyFox Chat and SwagUp

## Triggers and actions 10 triggers · 18 actions

- Trigger

**Finished Chat**

Triggered when a chat in HappyFox Chat ends and its transcript is created.

- Trigger

**New Missed Chat**

Triggered when a chat in HappyFox Chat ends without an agent answering it.

- Trigger

**New Offline Message**

Triggered when a visitor leaves an offline message in HappyFox Chat.

- Action

**Get agent**

Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.

- Action

**Get department**

Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.

- Action

**List agents**

Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.

- Action

**List canned responses**

Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.

- Action

**List departments**

Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.

- Action

**List offline messages**

Returns the offline messages visitors left in HappyFox Chat while no agent was available.

- Action

**List transcripts**

Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.

- Action

**List visitors**

Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.

- Trigger

**Low Credit Balance**

Triggers when your SwagUp credit balance is below the amount you choose, and again each time the low balance changes.

- Trigger

**Low Stock for a Product**

Triggers when a product in your SwagUp inventory is running low on stock, and again if its stock levels change while it stays low.

- Trigger

**New or Updated Order**

Triggers when an order is created or updated.

- Trigger

**New or Updated Shipment Status**

Triggers when a shipment is created or its delivery status changes.

- Trigger

**New or Updated Shipment Tracking**

Triggers when a shipment first gets a tracking number or its tracking number changes.

- Trigger

**New Redemption**

Triggered when a unique code in a code-validator campaign is redeemed. Fires each time the code's use count increases.

- Trigger

**Product Deactivated**

Triggers when a product in your SwagUp account is deactivated.

- Action

**Add Funds to Credit Balance**

Adds funds to the SwagUp account's credit balance and returns the amount added and the new current balance.

- Action

**Create a New Recipient**

Creates a new recipient (contact) in the SwagUp directory with their name, contact details and shipping address, and returns the created recipient.

- Action

**Find an Order**

Returns the SwagUp account orders that match a search term, such as an order number, with optional filters for status, proof, invoice and date.

- Action

**Find a Product by Name**

Returns the SwagUp products and packs in your account that match the specified name, with their stock, status and pack contents.

- Action

**Find a Recipient**

Returns the recipients in your SwagUp contact directory that match the search text, with optional filters such as company, external id, and creation or modification period.

- Action

**Find a Shipment**

Returns the shipments that match a search term, recipient, invoice, external ID or shipment IDs, with optional status and date filters.

- Action

**Find Inventory for Products**

Returns the current inventory of the specified products, including the stock quantity on hand for each size.

- Action

**Generate a Unique URL**

Creates a unique redemption code (token) on a SwagUp code-validator campaign, with its validity dates, usage limit and base URL, and returns the created token.

- Action

**Reorder an Existing Product**

Places a new SwagUp order for more units of a product already in your account, and returns the created order.

- Action

**Update Existing Recipient Information**

Updates the details of an existing recipient in your SwagUp directory, such as their name, contact details or shipping address, and returns the updated recipient.

## Each app on its own

- [ **HappyFox Chat** Powerful live chat software built from ground-up for super fast customer support.](https://apiant.ai/connections/happyfox-chat)
- [ **SwagUp** SwagUp makes it simple to create high quality branded swag for companies to give as gifts to employees...](https://apiant.ai/connections/swagup)

Reviews

## What our customers say

## More from HappyFox Chat

- [ **HappyFox Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/happyfox-chat-to-hubspot)
- [ **HappyFox Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/happyfox-chat-to-salesforce)
- [ **HappyFox Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/happyfox-chat-to-slack)
- [ **HappyFox Chat to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/happyfox-chat-to-mailchimp)
- [ **HappyFox Chat to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/happyfox-chat-to-stripe)
- [ **HappyFox Chat to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/happyfox-chat-to-shopify)

## More into SwagUp

- [ **Groundhogg to SwagUp** CRM and email marketing automation plugin for WordPress, with contact management, segmentation, and campaign...](https://apiant.ai/connect/groundhogg-to-swagup)
- [ **HubSpot to SwagUp** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-swagup)
- [ **Salesforce to SwagUp** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-swagup)
- [ **Slack to SwagUp** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-swagup)
- [ **Google Sheets to SwagUp** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-swagup)
- [ **Gmail to SwagUp** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-swagup)

Questions

## HappyFox Chat and SwagUp, answered

###

### What can start an automation from HappyFox Chat?

Any of HappyFox Chat's 3 triggers in the catalog, including New Missed Chat, New Offline Message and Finished Chat. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in SwagUp when something happens in HappyFox Chat?

Any of SwagUp's 10 actions, including Create a New Recipient, Update Existing Recipient Information, Add Funds to Credit Balance and Find an Order. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from SwagUp to HappyFox Chat?

Yes. When something happens in SwagUp, your agent can act in HappyFox Chat too. This page covers both directions: SwagUp's triggers and HappyFox Chat's actions are listed here as well.

###

### Do I have to build a connector for HappyFox Chat or SwagUp?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use HappyFox Chat and SwagUp without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.