--- title: "Connect HappyFox Chat and PubNub - APIANT.ai" description: "When \"New Missed Chat\" fires in HappyFox Chat, your agent runs \"Publish Message\" in PubNub." canonical: "https://apiant.ai/connect/happyfox-chat-to-pubnub" --- # Connect HappyFox Chat and PubNub When **New Missed Chat** fires in [HappyFox Chat](https://apiant.ai/connections/happyfox-chat), your agent runs **Publish Message** in [PubNub](https://apiant.ai/connections/pubnub), or **New Message on Channel** in PubNub to **List offline messages** in HappyFox Chat. Describe the whole flow and it is built, tested on every scenario and kept running. HappyFox Chat **3** triggers HappyFox Chat **8** actions PubNub **2** triggers PubNub **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HappyFox Chat and PubNub to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HappyFox Chat and PubNub can do together ### From HappyFox Chat to PubNub - When **New Missed Chat** in HappyFox Chat then **Publish Message** in PubNub - When **New Offline Message** in HappyFox Chat then **Update channel metadata** in PubNub ### From PubNub to HappyFox Chat - When **New Message on Channel** in PubNub then **List offline messages** in HappyFox Chat - When **Presence Change on Channel** in PubNub then **Get agent** in HappyFox Chat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HappyFox Chat and PubNub ## Triggers and actions 5 triggers · 17 actions - Trigger **Finished Chat** Triggered when a chat in HappyFox Chat ends and its transcript is created. - Trigger **New Missed Chat** Triggered when a chat in HappyFox Chat ends without an agent answering it. - Trigger **New Offline Message** Triggered when a visitor leaves an offline message in HappyFox Chat. - Action **Get agent** Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions. - Action **Get department** Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents. - Action **List agents** Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions. - Action **List canned responses** Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them. - Action **List departments** Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each. - Action **List offline messages** Returns the offline messages visitors left in HappyFox Chat while no agent was available. - Action **List transcripts** Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range. - Action **List visitors** Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information. - Trigger **New Message on Channel** Triggers when a new message is published to a PubNub channel. - Trigger **Presence Change on Channel** Fires when a user appears on a PubNub channel or their presence state changes, by polling the channel's Here Now occupant list. - Action **Get channel metadata** Get App Context metadata for a channel. - Action **Get Channel Presence** Gets current occupancy and user list for a PubNub channel. - Action **Get user metadata** Get App Context metadata for a user. - Action **List channels** List all channels with App Context metadata. - Action **List users** List all users with App Context metadata. - Action **Publish Message** Publishes a message to a PubNub channel. - Action **Send signal** Send a lightweight signal to a channel. - Action **Update channel metadata** Set/update App Context metadata for a channel. - Action **Update user metadata** Set/update App Context metadata for a user. ## Each app on its own - [ **HappyFox Chat** Powerful live chat software built from ground-up for super fast customer support.](https://apiant.ai/connections/happyfox-chat) - [ **PubNub** PubNub is a real-time communication platform that powers chat, live notifications, IoT data streaming, and...](https://apiant.ai/connections/pubnub) Reviews ## What our customers say ## More from HappyFox Chat - [ **HappyFox Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/happyfox-chat-to-hubspot) - [ **HappyFox Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/happyfox-chat-to-salesforce) - [ **HappyFox Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/happyfox-chat-to-slack) - [ **HappyFox Chat to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/happyfox-chat-to-mailchimp) - [ **HappyFox Chat to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/happyfox-chat-to-stripe) - [ **HappyFox Chat to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/happyfox-chat-to-shopify) ## More into PubNub - [ **HubSpot to PubNub** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pubnub) - [ **Google Sheets to PubNub** Google Sheets](https://apiant.ai/connect/google-sheets-to-pubnub) - [ **Gmail to PubNub** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pubnub) - [ **Google Calendar to PubNub** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pubnub) - [ **Google Drive to PubNub** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-pubnub) - [ **Mailchimp to PubNub** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pubnub) Questions ## HappyFox Chat and PubNub, answered ### ### What can start an automation from HappyFox Chat? Any of HappyFox Chat's 3 triggers in the catalog, including New Missed Chat, New Offline Message and Finished Chat. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PubNub when something happens in HappyFox Chat? Any of PubNub's 9 actions, including Send signal, Update channel metadata, Update user metadata and Get channel metadata. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PubNub to HappyFox Chat? Yes. When something happens in PubNub, your agent can act in HappyFox Chat too. This page covers both directions: PubNub's triggers and HappyFox Chat's actions are listed here as well. ### ### Do I have to build a connector for HappyFox Chat or PubNub? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HappyFox Chat and PubNub without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.