--- title: "Connect HappyFox Chat and Pretix - APIANT.ai" description: "When \"New Missed Chat\" fires in HappyFox Chat, your agent runs \"Add order\" in Pretix, or \"New order\" in Pretix to \"List offline messages\" in HappyFox Chat." canonical: "https://apiant.ai/connect/happyfox-chat-to-pretix" --- # Connect HappyFox Chat and Pretix When **New Missed Chat** fires in [HappyFox Chat](https://apiant.ai/connections/happyfox-chat), your agent runs **Add order** in [Pretix](https://apiant.ai/connections/pretix), or **New order** in Pretix to **List offline messages** in HappyFox Chat. Describe the whole flow and it is built, tested on every scenario and kept running. HappyFox Chat **3** triggers HappyFox Chat **8** actions Pretix **1** trigger Pretix **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HappyFox Chat and Pretix to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HappyFox Chat and Pretix can do together ### From HappyFox Chat to Pretix - When **New Missed Chat** in HappyFox Chat then **Add order** in Pretix - When **New Offline Message** in HappyFox Chat then **Get order** in Pretix ### From Pretix to HappyFox Chat - When **New order** in Pretix then **List offline messages** in HappyFox Chat - When **New order** in Pretix then **Get agent** in HappyFox Chat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HappyFox Chat and Pretix ## Triggers and actions 4 triggers · 19 actions - Trigger **Finished Chat** Triggered when a chat in HappyFox Chat ends and its transcript is created. - Trigger **New Missed Chat** Triggered when a chat in HappyFox Chat ends without an agent answering it. - Trigger **New Offline Message** Triggered when a visitor leaves an offline message in HappyFox Chat. - Action **Get agent** Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions. - Action **Get department** Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents. - Action **List agents** Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions. - Action **List canned responses** Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them. - Action **List departments** Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each. - Action **List offline messages** Returns the offline messages visitors left in HappyFox Chat while no agent was available. - Action **List transcripts** Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range. - Action **List visitors** Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information. - Trigger **New order** Triggered when a new order is placed for a Pretix event. - Action **Add event** Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live. - Action **Add order** Creates a new order in a pretix event, e.g. to import attendees from an external source. - Action **Add voucher** Creates a new voucher in a pretix event. - Action **Add waiting list entry** Adds a person to the waiting list for a product of a Pretix event. - Action **Get order** Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address. - Action **Get voucher** Returns one voucher of an event with its code, usage limit and tag. - Action **Get waiting list entry** Returns one waiting list entry of an event: the email address and the product it waits for. - Action **List events** Returns all events of an organizer, optionally filtered. - Action **List items** Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag. - Action **List order positions** Lists the order positions (tickets and products) within an event, with optional filters. - Action **List orders** /api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event. ## Each app on its own - [ **HappyFox Chat** Powerful live chat software built from ground-up for super fast customer support.](https://apiant.ai/connections/happyfox-chat) - [ **Pretix** Event ticketing platform for online ticket sales, check-in, box office, and access control at events.](https://apiant.ai/connections/pretix) Reviews ## What our customers say ## More from HappyFox Chat - [ **HappyFox Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/happyfox-chat-to-hubspot) - [ **HappyFox Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/happyfox-chat-to-salesforce) - [ **HappyFox Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/happyfox-chat-to-slack) - [ **HappyFox Chat to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/happyfox-chat-to-mailchimp) - [ **HappyFox Chat to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/happyfox-chat-to-stripe) - [ **HappyFox Chat to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/happyfox-chat-to-shopify) ## More into Pretix - [ **HubSpot to Pretix** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pretix) - [ **Google Sheets to Pretix** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-pretix) - [ **Gmail to Pretix** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pretix) - [ **Google Calendar to Pretix** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pretix) - [ **Google Drive to Pretix** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-pretix) - [ **Mailchimp to Pretix** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pretix) Questions ## HappyFox Chat and Pretix, answered ### ### What can start an automation from HappyFox Chat? Any of HappyFox Chat's 3 triggers in the catalog, including New Missed Chat, New Offline Message and Finished Chat. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pretix when something happens in HappyFox Chat? Any of Pretix's 11 actions, including Add event, Add order, Add voucher and Add waiting list entry. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pretix to HappyFox Chat? Yes. When something happens in Pretix, your agent can act in HappyFox Chat too. This page covers both directions: Pretix's triggers and HappyFox Chat's actions are listed here as well. ### ### Do I have to build a connector for HappyFox Chat or Pretix? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HappyFox Chat and Pretix without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.