--- title: "Connect Halo Service Solutions to GoCardless - APIANT.ai" description: "When \"New Ticket\" fires in Halo Service Solutions, your agent runs \"Add customer\" in GoCardless." canonical: "https://apiant.ai/connect/halo-service-solutions-to-gocardless" --- # Connect Halo Service Solutions to GoCardless When **New Ticket** fires in [Halo Service Solutions](https://apiant.ai/connections/halo-service-solutions), your agent runs **Add customer** in [GoCardless](https://apiant.ai/connections/gocardless). Describe the whole flow and it is built, tested on every scenario and kept running. Halo Service Solutions **2** triggers Halo Service Solutions **14** actions GoCardless **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Halo Service Solutions and GoCardless to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Halo Service Solutions can start in GoCardless - When **New Ticket** in Halo Service Solutions then **Add customer** in GoCardless - When **Ticket Updated** in Halo Service Solutions then **Add customer bank account** in GoCardless Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Halo Service Solutions and GoCardless ## Triggers and actions 2 triggers · 32 actions - Trigger **New Ticket** Triggers when a new ticket is logged in Halo. - Trigger **Ticket Updated** Triggers when a ticket is created or updated in Halo. - Action **Add action to ticket** Adds a new action (note, update or outcome) to an existing Halo ticket. - Action **Add project** Creates a new project in Halo and returns the created project record. - Action **Create Site** Creates a new site for a customer in Halo. - Action **Create Ticket** Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment. - Action **Create User** Creates a new end user in Halo under the chosen site. - Action **Get customer** Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity. - Action **Get project** Returns a single Halo project by its ID, including its details and custom fields. - Action **Get ticket** Returns a single Halo ticket by its ID, optionally with extra details and its last action. - Action **Get user** Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups. - Action **List customers** Returns a list of customers (clients) in Halo, optionally filtered by search text or top level. - Action **List tickets** Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more. - Action **List users** Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria. - Action **Update ticket** Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed. - Action **Update user** Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values. - Action **Add billing request** Creates a GoCardless billing request to collect a Direct Debit mandate, a one-off payment, or both from a customer. - Action **Add customer** Creates a new customer record in GoCardless with their name, contact details and address. - Action **Add customer bank account** Creates a bank account for an existing GoCardless customer, using local bank details or an IBAN. - Action **Cancel mandate** Cancels a Direct Debit mandate so no further payments can be collected against it, and returns the cancelled mandate. - Action **Cancel payment** Cancels a pending GoCardless payment so it is not collected, and returns the updated payment. - Action **Cancel subscription** Cancels a GoCardless subscription so no further payments are collected under it, and returns the cancelled subscription. - Action **Create Direct Debit Payment** Collects a one-off Direct Debit payment from a customer against their existing mandate. - Action **Create Instant Bank Payment** Creates a billing request for a one-off instant bank payment (Pay By Bank) for the given amount and currency. - Action **Create Mandate Authorisation Request** Creates a Direct Debit mandate request for a payer and returns a hosted authorisation link you can send them to set up the mandate. - Action **Create Subscription** Creates a recurring subscription that collects a fixed amount on a schedule against an existing GoCardless mandate. - Action **Get customer** Returns a single GoCardless customer by its ID, including contact details, address and metadata. - Action **Get mandate** Returns a single Direct Debit mandate, including its status, scheme, reference and linked customer bank account and creditor. - Action **Get payment** Returns a single GoCardless payment by its ID, including amount, status, charge date and linked mandate. - Action **Get subscription** Returns the details of a single GoCardless subscription, including its amount, schedule, status and upcoming payments. - Action **Retry payment** Retries a failed payment, resubmitting it for collection on the next available date or a date you choose. - Action **Search for a Billing Request** Searches billing requests, optionally filtered by customer, status and creation date, and returns the matches. - Action **Search for a Customer** Searches your GoCardless customers by email, company name, surname, currency or creation date and returns the matches. - Action **Update customer** Updates an existing GoCardless customer's name, contact details, address or metadata. Fields left blank are not changed. ## Each app on its own - [ **Halo Service Solutions** Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.](https://apiant.ai/connections/halo-service-solutions) - [ **GoCardless** GoCardless is a payments platform helping businesses collect payments directly from customer bank accounts.](https://apiant.ai/connections/gocardless) Reviews ## What our customers say ## More from Halo Service Solutions - [ **Halo Service Solutions to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/halo-service-solutions-to-hubspot) - [ **Halo Service Solutions to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/halo-service-solutions-to-salesforce) - [ **Halo Service Solutions to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/halo-service-solutions-to-slack) - [ **Halo Service Solutions to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/halo-service-solutions-to-mailchimp) - [ **Halo Service Solutions to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/halo-service-solutions-to-stripe) - [ **Halo Service Solutions to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/halo-service-solutions-to-shopify) ## More into GoCardless - [ **HubSpot to GoCardless** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-gocardless) - [ **Salesforce to GoCardless** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-gocardless) - [ **Slack to GoCardless** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-gocardless) - [ **Google Sheets to GoCardless** Google Sheets](https://apiant.ai/connect/google-sheets-to-gocardless) - [ **Gmail to GoCardless** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-gocardless) - [ **Google Calendar to GoCardless** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-gocardless) Questions ## Halo Service Solutions and GoCardless, answered ### ### What can start an automation from Halo Service Solutions? Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in GoCardless when something happens in Halo Service Solutions? Any of GoCardless's 18 actions, including Create Direct Debit Payment, Create Instant Bank Payment, Create Mandate Authorisation Request and Create Subscription. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from GoCardless to Halo Service Solutions? GoCardless has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads GoCardless's API documentation and adds it. ### ### Do I have to build a connector for Halo Service Solutions or GoCardless? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Halo Service Solutions and GoCardless without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.