--- title: "Connect Halo Service Solutions to Brand.dev - APIANT.ai" description: "When \"New Ticket\" fires in Halo Service Solutions, your agent runs \"Find rows in a collection\" in Brand.dev." canonical: "https://apiant.ai/connect/halo-service-solutions-to-brand-dev" --- # Connect Halo Service Solutions to Brand.dev When **New Ticket** fires in [Halo Service Solutions](https://apiant.ai/connections/halo-service-solutions), your agent runs **Find rows in a collection** in [Brand.dev](https://apiant.ai/connections/brand-dev). Describe the whole flow and it is built, tested on every scenario and kept running. Halo Service Solutions **2** triggers Halo Service Solutions **14** actions Brand.dev **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Halo Service Solutions and Brand.dev to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Halo Service Solutions can start in Brand.dev - When **New Ticket** in Halo Service Solutions then **Find rows in a collection** in Brand.dev - When **Ticket Updated** in Halo Service Solutions then **Add a monitor** in Brand.dev Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Halo Service Solutions and Brand.dev ## Triggers and actions 2 triggers · 33 actions - Trigger **New Ticket** Triggers when a new ticket is logged in Halo. - Trigger **Ticket Updated** Triggers when a ticket is created or updated in Halo. - Action **Add action to ticket** Adds a new action (note, update or outcome) to an existing Halo ticket. - Action **Add project** Creates a new project in Halo and returns the created project record. - Action **Create Site** Creates a new site for a customer in Halo. - Action **Create Ticket** Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment. - Action **Create User** Creates a new end user in Halo under the chosen site. - Action **Get customer** Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity. - Action **Get project** Returns a single Halo project by its ID, including its details and custom fields. - Action **Get ticket** Returns a single Halo ticket by its ID, optionally with extra details and its last action. - Action **Get user** Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups. - Action **List customers** Returns a list of customers (clients) in Halo, optionally filtered by search text or top level. - Action **List tickets** Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more. - Action **List users** Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria. - Action **Update ticket** Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed. - Action **Update user** Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values. - Action **Add a monitor** Create a website change monitor. - Action **Delete a collection** Delete a WebDBs data collection. - Action **Delete a monitor** Delete a website change monitor. - Action **Extract Products From a Brand's Website** Beta feature: Extract product information from a brand's website. Brand.dev will analyze the website and return a list of products with details such as name, description, image, pricing, features, and more. - Action **Find rows in a collection** Query rows stored in a WebDBs data collection. - Action **Get a batch** Retrieve a batch's status by ID. - Action **Get a monitor** Retrieve a website change monitor by ID. - Action **Get batch results** Retrieve the results of a completed batch. - Action **List batches** List submitted batches. - Action **List collections** List WebDBs data collections. - Action **List monitors** List website change monitors. - Action **Query Website Data Using AI** Use AI to extract specific data points from a brand's website. The AI will crawl the website and extract the requested information based on the provided data points. - Action **Retrieve Brand Data by Company Name** Retrieve brand information using a company name. This endpoint searches for the company by name and returns its brand data. - Action **Retrieve person** Retrieve a person's profile data. - Action **Retrieve Simplified Brand Data by Domain** Returns a simplified version of brand data containing only essential information: domain, title, colors, logos, and backdrops. This endpoint is optimized for faster responses and reduced data transfer. - Action **Run a monitor** Trigger a website change monitor to run immediately. - Action **Search company news** Search for recent news articles about a company or brand. - Action **Update a collection** Update a WebDBs data collection's configuration. - Action **Update a monitor** Update a website change monitor's configuration. ## Each app on its own - [ **Halo Service Solutions** Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.](https://apiant.ai/connections/halo-service-solutions) - [ **Brand.dev** Brand.dev is a service that let's you fetch logos, header images, primary colors, address, descriptions and...](https://apiant.ai/connections/brand-dev) Reviews ## What our customers say ## More from Halo Service Solutions - [ **Halo Service Solutions to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/halo-service-solutions-to-hubspot) - [ **Halo Service Solutions to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/halo-service-solutions-to-salesforce) - [ **Halo Service Solutions to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/halo-service-solutions-to-slack) - [ **Halo Service Solutions to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/halo-service-solutions-to-mailchimp) - [ **Halo Service Solutions to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/halo-service-solutions-to-stripe) - [ **Halo Service Solutions to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/halo-service-solutions-to-shopify) ## More into Brand.dev - [ **HubSpot to Brand.dev** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-brand-dev) - [ **Salesforce to Brand.dev** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-brand-dev) - [ **Slack to Brand.dev** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-brand-dev) - [ **Google Sheets to Brand.dev** Google Sheets](https://apiant.ai/connect/google-sheets-to-brand-dev) - [ **Gmail to Brand.dev** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-brand-dev) - [ **Google Calendar to Brand.dev** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-brand-dev) Questions ## Halo Service Solutions and Brand.dev, answered ### ### What can start an automation from Halo Service Solutions? Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Brand.dev when something happens in Halo Service Solutions? Any of Brand.dev's 19 actions, including Update a collection, Update a monitor, Add a monitor and Extract Products From a Brand's Website. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Brand.dev to Halo Service Solutions? Brand.dev has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads Brand.dev's API documentation and adds it. ### ### Do I have to build a connector for Halo Service Solutions or Brand.dev? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Halo Service Solutions and Brand.dev without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.