--- title: "Connect Halo Service Solutions to Apify - APIANT.ai" description: "When \"New Ticket\" fires in Halo Service Solutions, your agent runs \"Run Task\" in Apify." canonical: "https://apiant.ai/connect/halo-service-solutions-to-apify" --- # Connect Halo Service Solutions to Apify When **New Ticket** fires in [Halo Service Solutions](https://apiant.ai/connections/halo-service-solutions), your agent runs **Run Task** in [Apify](https://apiant.ai/connections/apify). Describe the whole flow and it is built, tested on every scenario and kept running. Halo Service Solutions **2** triggers Halo Service Solutions **14** actions Apify **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Halo Service Solutions and Apify to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Halo Service Solutions can start in Apify - When **New Ticket** in Halo Service Solutions then **Run Task** in Apify - When **Ticket Updated** in Halo Service Solutions then **Set Key-Value Store Record** in Apify Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Halo Service Solutions and Apify ## Triggers and actions 2 triggers · 32 actions - Trigger **New Ticket** Triggers when a new ticket is logged in Halo. - Trigger **Ticket Updated** Triggers when a ticket is created or updated in Halo. - Action **Add action to ticket** Adds a new action (note, update or outcome) to an existing Halo ticket. - Action **Add project** Creates a new project in Halo and returns the created project record. - Action **Create Site** Creates a new site for a customer in Halo. - Action **Create Ticket** Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment. - Action **Create User** Creates a new end user in Halo under the chosen site. - Action **Get customer** Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity. - Action **Get project** Returns a single Halo project by its ID, including its details and custom fields. - Action **Get ticket** Returns a single Halo ticket by its ID, optionally with extra details and its last action. - Action **Get user** Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups. - Action **List customers** Returns a list of customers (clients) in Halo, optionally filtered by search text or top level. - Action **List tickets** Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more. - Action **List users** Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria. - Action **Update ticket** Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed. - Action **Update user** Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values. - Action **Abort Actor build** Aborts an Actor build that is starting or running and returns the build's details. Builds that already finished, failed, timed out or are aborting are left unchanged. - Action **Abort Actor run** Aborts a running or starting Apify Actor run and returns the run's details, including its updated status. Runs that already finished, failed or timed out are left unchanged. - Action **Add dataset items** Appends one or more items to the end of an Apify dataset. - Action **Delete key-value store record** Deletes a record, identified by its key, from an Apify key-value store. - Action **Fetch Dataset Items** Returns all items stored in an Apify dataset, such as the results scraped by an Actor run, with optional field selection and cleanup. - Action **Find Last Actor Run** Returns the most recent run of an Actor, optionally limited to runs with a given status or started a given way, including its status, timing and the ids of its default dataset and key-value store. - Action **Find Last Task Run** Returns the most recent run of an Apify Actor task, optionally limited to runs with a given status or origin. - Action **Get Actor** Returns all the details of an Apify Actor, including its versions, default run options, statistics and pricing. - Action **Get Actor run** Returns the details of one Actor run, including its status, timing, statistics, costs and the IDs of its default dataset, key-value store and request queue. Can optionally wait up to 60 seconds for the run to finish. - Action **Get Key-Value Store Record** Returns the value stored under a key in an Apify key-value store, such as an Actor run's output or input record. - Action **Get task** Returns the details of an Apify Actor task, including its saved input, run options, and run statistics. - Action **List Actor runs** Returns the runs of one of your Apify Actors, with each run's status, start and finish times, cost and the IDs of its default dataset and key-value store. Can be filtered by status and start date. - Action **List Actors** Returns the Actors you created or have used in your Apify account, with each Actor's ID, name, owner username, title and usage stats. - Action **List datasets** Returns the datasets in your Apify account, with each dataset's id, name, item count and timestamps. - Action **List tasks** Returns the Actor tasks you have created or used, with each task's id, name, Actor and run stats. - Action **Run Actor** Starts a run of an Apify Actor with the input you provide and returns the new run, including its status and the IDs of its default dataset and key-value store. - Action **Run Task** Starts a run of one of your saved Apify Actor tasks, optionally overriding parts of its input, and returns the new run with its status and storage IDs. - Action **Set Key-Value Store Record** Saves a value under a key in an Apify key-value store, replacing any existing record with the same key. ## Each app on its own - [ **Halo Service Solutions** Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.](https://apiant.ai/connections/halo-service-solutions) - [ **Apify** Apify is a full-stack platform where developers build, deploy, and monitor web scraping tools.](https://apiant.ai/connections/apify) Reviews ## What our customers say ## More from Halo Service Solutions - [ **Halo Service Solutions to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/halo-service-solutions-to-hubspot) - [ **Halo Service Solutions to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/halo-service-solutions-to-salesforce) - [ **Halo Service Solutions to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/halo-service-solutions-to-slack) - [ **Halo Service Solutions to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/halo-service-solutions-to-mailchimp) - [ **Halo Service Solutions to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/halo-service-solutions-to-stripe) - [ **Halo Service Solutions to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/halo-service-solutions-to-shopify) ## More into Apify - [ **HubSpot to Apify** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-apify) - [ **Salesforce to Apify** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-apify) - [ **Slack to Apify** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-apify) - [ **Google Sheets to Apify** Google Sheets](https://apiant.ai/connect/google-sheets-to-apify) - [ **Gmail to Apify** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-apify) - [ **Google Calendar to Apify** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-apify) Questions ## Halo Service Solutions and Apify, answered ### ### What can start an automation from Halo Service Solutions? Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Apify when something happens in Halo Service Solutions? Any of Apify's 18 actions, including Abort Actor build, Abort Actor run, Add dataset items and Fetch Dataset Items. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Apify to Halo Service Solutions? Apify has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads Apify's API documentation and adds it. ### ### Do I have to build a connector for Halo Service Solutions or Apify? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Halo Service Solutions and Apify without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.