Connect Guru to Ringover

Both apps 33Guru 19Ringover 14

• Trigger
  Announcement Sent

  Triggers when a new Announcement is sent to your Guru team.

• Trigger
  Card Created

  Triggers when a new Card is published in Guru.

• Trigger
  Card Unverified

  Triggers when a Guru Card becomes unverified and needs review.

• Trigger
  Card Updated

  Triggers when a Guru Card is edited.

• Trigger
  New Collection

  Triggers when a new Collection is created in your Guru team.

• Trigger
  New Folder

  Triggers when a new Folder is created in Guru.

• Trigger
  New Group

  Triggers when a new user Group is created in your Guru team.

• Trigger
  User Added to Group

  Triggers when a user is added to the chosen Guru Group.

• Action
  Add User to Group

  Adds a team member to a Guru Group by email address.

• Action
  Archive Card

  Archives a Guru Card so it no longer appears in its Collection.

• Action
  Ask a Question

  Asks Guru a question and returns the AI answer drawn from your team's knowledge.

• Action
  Create Card

  Creates a new Guru Card with a title and content in a Collection.

• Action
  Create Group

  Creates a new user Group in your Guru team.

• Action
  Find Card

  Finds Guru Cards matching search terms and returns the best match.

• Action
  Find Tag

  Returns one Guru Tag by its ID.

• Action
  Remove User From Group

  Removes a team member from a Guru Group.

• Action
  Search With Sources

  Searches Guru and connected sources, returning matching documents with their sources.

• Action
  Unverify Card

  Marks a Guru Card as unverified so its verifier is asked to review it.

• Action
  Verify Card

  Marks a Guru Card as verified by the connected user.

• Action
  Delete contact

  Permanently deletes a contact from Ringover.

• Action
  Get call

  Returns a terminated Ringover call by its ID, including every log entry it produced (transfers, IVR routing) with its user, contact, tags, recording, summary and transcription.

• Action
  Get call summary

  Returns the AI-generated Empower summary and recap for a call, including topics, follow-up actions, outcome and customer sentiment.

• Action
  Get contact

  Returns a Ringover contact with its names, company, emails and phone numbers.

• Action
  Get transcription

  Returns the transcription of a Ringover call, including each speaker's text, the call's user and contact, and the transcription status.

• Action
  Get user

  Returns a Ringover user's profile, including name, email, assigned phone numbers and licence plan.

• Action
  List calls

  Returns terminated calls for your team over a date range of up to 15 days, most recent first, optionally filtered by call type.

• Action
  List contacts

  Returns the contacts in your Ringover address book (yours and those shared with you), optionally filtered by a search keyword.

• Action
  List conversations

  Returns the SMS and chat conversations in your Ringover account, optionally filtered by conversation type.

• Action
  List messages

  Returns the messages in a Ringover SMS or chat conversation, up to 1000 of the most recent.

• Action
  List users

  Returns the users on your Ringover team, including their profile details, phone numbers and licence plan. An API key without monitoring enabled returns only its own user.

• Action
  Send SMS

  Sends an SMS from one of your Ringover numbers to a phone number, immediately or at a scheduled time. Returns the ids of the message and its conversation.

• Action
  Start callback

  Starts a callback: your Ringover user's device rings first, and once they answer, Ringover dials the recipient's number.

• Action
  Update contact

  Updates an existing Ringover contact's first name, last name, company and sharing status, and optionally replaces its phone numbers.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.