--- title: "Connect Gumlet and Zendesk Messaging - APIANT.ai" description: "When \"New Video Added\" fires in Gumlet, your agent runs \"Send Message\" in Zendesk Messaging." canonical: "https://apiant.ai/connect/gumlet-to-zendesk-messaging" --- # Connect Gumlet and Zendesk Messaging When **New Video Added** fires in [Gumlet](https://apiant.ai/connections/gumlet), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Create a Live Stream** in Gumlet. Describe the whole flow and it is built, tested on every scenario and kept running. Gumlet **2** triggers Gumlet **12** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gumlet and Zendesk Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gumlet and Zendesk Messaging can do together ### From Gumlet to Zendesk Messaging - When **New Video Added** in Gumlet then **Send Message** in Zendesk Messaging - When **Video Added or Removed From Playlist** in Gumlet then **Get Conversation Messages** in Zendesk Messaging ### From Zendesk Messaging to Gumlet - When **New Conversation Message** in Zendesk Messaging then **Create a Live Stream** in Gumlet - When **New Conversation Message** in Zendesk Messaging then **Update/Set Tags** in Gumlet Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gumlet and Zendesk Messaging ## Triggers and actions 3 triggers · 15 actions - Trigger **New Video Added** Triggers when new video is uploaded on Gumlet. - Trigger **Video Added or Removed From Playlist** Triggers when a video is added or removed from playlist - Action **Create a Live Stream** Creates a Gumlet live stream in a live collection and returns the RTMP address, stream key and playback URLs. - Action **Find Video** Returns the videos in a Gumlet workspace that match the title, tags, status, playlist, folder, upload date or length you give. - Action **Get Live Stream** Fetches a live stream by ID. An error occurs if the live stream is not found. - Action **Get Playlist** Fetches a playlist by ID. An error occurs if the playlist is not found. - Action **Get Video** Fetches a video by ID. An error occurs if the video is not found. - Action **Invite Member** Invites one or more viewers to a Gumlet members-only channel, emailing each of them an invitation. - Action **List Channel Members** Lists the people invited to a video workspace's members-only channel. - Action **List Live Collections** Lists the live stream collections in your Gumlet organisation. - Action **Remove Member** Removes a channel member - Action **Update/Set Tags** Update or Add tags to the video - Action **Update Title** Update Title of the Video - Action **Upload Video** Upload a video to your Gumlet account. - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. ## Each app on its own - [ **Gumlet** Gumlet is best way to stream ad-free videos on internet.](https://apiant.ai/connections/gumlet) - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) Reviews ## What our customers say ## More from Gumlet - [ **Gumlet to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gumlet-to-hubspot) - [ **Gumlet to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gumlet-to-salesforce) - [ **Gumlet to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/gumlet-to-slack) - [ **Gumlet to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/gumlet-to-mailchimp) - [ **Gumlet to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/gumlet-to-stripe) - [ **Gumlet to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/gumlet-to-shopify) ## More into Zendesk Messaging - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) Questions ## Gumlet and Zendesk Messaging, answered ### ### What can start an automation from Gumlet? Any of Gumlet's 2 triggers in the catalog, including New Video Added and Video Added or Removed From Playlist. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging when something happens in Gumlet? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk Messaging to Gumlet? Yes. When something happens in Zendesk Messaging, your agent can act in Gumlet too. This page covers both directions: Zendesk Messaging's triggers and Gumlet's actions are listed here as well. ### ### Do I have to build a connector for Gumlet or Zendesk Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gumlet and Zendesk Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.