Connect Gumlet and ManageEngine ServiceDesk Plus Cloud

Both apps 31Gumlet 14ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  New Video Added

  Triggers when new video is uploaded on Gumlet.

• Trigger
  Video Added or Removed From Playlist

  Triggers when a video is added or removed from playlist

• Action
  Create a Live Stream

  Creates a Gumlet live stream in a live collection and returns the RTMP address, stream key and playback URLs.

• Action
  Find Video

  Returns the videos in a Gumlet workspace that match the title, tags, status, playlist, folder, upload date or length you give.

• Action
  Get Live Stream

  Fetches a live stream by ID. An error occurs if the live stream is not found.

• Action
  Get Playlist

  Fetches a playlist by ID. An error occurs if the playlist is not found.

• Action
  Get Video

  Fetches a video by ID. An error occurs if the video is not found.

• Action
  Invite Member

  Invites one or more viewers to a Gumlet members-only channel, emailing each of them an invitation.

• Action
  List Channel Members

  Lists the people invited to a video workspace's members-only channel.

• Action
  List Live Collections

  Lists the live stream collections in your Gumlet organisation.

• Action
  Remove Member

  Removes a channel member

• Action
  Update/Set Tags

  Update or Add tags to the video

• Action
  Update Title

  Update Title of the Video

• Action
  Upload Video

  Upload a video to your Gumlet account.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.