--- title: "Connect Groove and WordPress.com - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Create Comment\" in WordPress.com." canonical: "https://apiant.ai/connect/groove-to-wordpress-com" --- # Connect Groove and WordPress.com When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Create Comment** in [WordPress.com](https://apiant.ai/connections/wordpress-com), or **New Comment** in WordPress.com to **Add label to ticket** in Groove. Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions WordPress.com **2** triggers WordPress.com **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and WordPress.com to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove and WordPress.com can do together ### From Groove to WordPress.com - When **Customer Added** in Groove then **Create Comment** in WordPress.com - When **Note Added** in Groove then **Create Page** in WordPress.com ### From WordPress.com to Groove - When **New Comment** in WordPress.com then **Add label to ticket** in Groove - When **New Post** in WordPress.com then **Add message** in Groove Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and WordPress.com ## Triggers and actions 11 triggers · 36 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Trigger **New Comment** Triggers when a new approved comment is added to a post on your site. - Trigger **New Post** Triggers when a new post is published on your site. - Action **Add media** Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items. - Action **Create Category** Create a new category on a WordPress.com site. - Action **Create Comment** Create a new comment on a post on a WordPress.com site. - Action **Create Page** Create a new page on a WordPress.com site (a post with type=page). - Action **Create Post** Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future. - Action **Create Tag** Create a new tag on a WordPress.com site. - Action **Delete category** Deletes a category from a WordPress.com site by its slug. - Action **Delete comment** Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently. - Action **Delete Post** Delete (trash) a post on a WordPress.com site by post ID. - Action **Delete tag** Deletes a tag from a WordPress.com site by its slug. - Action **Get comment** Returns a single comment on a WordPress.com site, including its author, post, content and status. - Action **Get Post** Retrieve a single post on a WordPress.com site by post ID. - Action **Get Site Info** Retrieve information about a WordPress.com site. - Action **List categories** Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count. - Action **List Comments** List comments on a post on a WordPress.com site. - Action **List media** Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date. - Action **List Posts** List posts on a WordPress.com site, optionally filtered by status, search term, or number to return. - Action **List tags** Returns the tags on a WordPress.com site, optionally filtered by a search term. - Action **List users** Returns the users of a WordPress.com site, optionally filtered by search text, role or capability. - Action **Update comment** Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment. - Action **Update Post** Update an existing post on a WordPress.com site by post ID. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **WordPress.com** WordPress.com is a hosted website and blogging platform.](https://apiant.ai/connections/wordpress-com) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into WordPress.com - [ **HubSpot to WordPress.com** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-wordpress-com) - [ **Salesforce to WordPress.com** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-wordpress-com) - [ **Slack to WordPress.com** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-wordpress-com) - [ **Google Sheets to WordPress.com** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-wordpress-com) - [ **Gmail to WordPress.com** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-wordpress-com) - [ **Google Calendar to WordPress.com** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-wordpress-com) Questions ## Groove and WordPress.com, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in WordPress.com when something happens in Groove? Any of WordPress.com's 21 actions, including Create Category, Create Comment, Create Page and Create Post. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from WordPress.com to Groove? Yes. When something happens in WordPress.com, your agent can act in Groove too. This page covers both directions: WordPress.com's triggers and Groove's actions are listed here as well. ### ### Do I have to build a connector for Groove or WordPress.com? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and WordPress.com without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.