--- title: "Connect Groove and SureCart - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Add Customer\" in SureCart." canonical: "https://apiant.ai/connect/groove-to-surecart" --- # Connect Groove and SureCart When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Add Customer** in [SureCart](https://apiant.ai/connections/surecart), or **Affiliation Request Created** in SureCart to **Add label to ticket** in Groove. Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions SureCart **44** triggers SureCart **47** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and SureCart to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove and SureCart can do together ### From Groove to SureCart - When **Customer Added** in Groove then **Add Customer** in SureCart - When **Note Added** in Groove then **Update Customer** in SureCart ### From SureCart to Groove - When **Affiliation Request Created** in SureCart then **Add label to ticket** in Groove - When **Customer Created** in SureCart then **Update customer** in Groove Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and SureCart ## Triggers and actions 53 triggers · 62 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Trigger **Affiliation Request Approved** Triggers when a affiliation request is approved. - Trigger **Affiliation Request Created** Triggers when a affiliation request is created. - Trigger **Affiliation Request Denied** Triggers when a new affiliation request is denied. - Trigger **Cancellation Act Created** Triggers when a cancellation act is created. - Trigger **Cancellation Act Updated** Triggers when a cancellation act is updated. - Trigger **Customer Created** Triggers when a customer is created. - Trigger **Customer Updated** Triggers when a customer is updated. - Trigger **Fulfillment Created** Triggers when a fulfillment is created. - Trigger **Fulfillment Deleted** Triggers when a fulfillment is deleted. - Trigger **Fulfillment Updated** Triggers when a fulfillment is updated. - Trigger **Order Created** Triggers when a order is created. - Trigger **Order Delivered** Triggers when a order is delivered. - Trigger **Order Fulfilled** Triggers when a order is fulfilled. - Trigger **Order Paid** Triggers when a order is paid. - Trigger **Order Partially Fulfilled** Triggers when a order is partially fulfilled. - Trigger **Order Partially Shipped** Triggers when a order is partially shipped. - Trigger **Order Payment Failed** Triggers when a order payment fails. - Trigger **Order Processing** Triggers when a order becomes processing. - Trigger **Order Shipped** Triggers when a order is shipped. - Trigger **Order Unfulfilled** Triggers when a order is unfulfilled. - Trigger **Order Voided** Triggers when a order is voided. - Trigger **Payout Completed** Triggers when a payout is completed. - Trigger **Purchase Created** Triggers when a purchase is created. - Trigger **Purchase Invoked** Triggers when a purchase is invoked. - Trigger **Purchase Revoked** Triggers when a purchase is revoked. - Trigger **Purchase Updated** Triggers when a purchase is updated. - Trigger **Referral Approved** Triggers when a referral is approved. - Trigger **Referral Created** Triggers when a referral is created. - Trigger **Refund Created** Triggers when a refund is created. - Trigger **Refund Succeeded** Triggers when a refund succeeds. - Trigger **Return Request Completed** Triggers when a return request is completed. - Trigger **Return Request Created** Triggers when a return request is created. - Trigger **Return Request Deleted** Triggers when a return request is deleted. - Trigger **Return Request Opened** Triggers when a return request is opened. - Trigger **Return Request Updated** Triggers when a return request is updated. - Trigger **Subscription Active** Triggers when a subscription becomes active. - Trigger **Subscription Canceled** Triggers when a subscription is canceled. - Trigger **Subscription Completed** Triggers when a subscription is completed. - Trigger **Subscription Created** Triggers when a subscription is created. - Trigger **Subscription Past Due** Triggers when a subscription becomes past due. - Trigger **Subscription Renewed** Triggers when a subscription is renewed. - Trigger **Subscription Set to Cancel** Triggers when a subscription is set to cancel. - Trigger **Subscription Trialing** Triggers when a subscription becomes trialing. - Trigger **Subscription Updated** Triggers when a subscription is updated. - Action **Add Affiliation Request** Creates a pending affiliate application in your SureCart store. - Action **Add Customer** Creates a customer in your SureCart store. - Action **Add Payout** Creates a payout for an affiliate covering their approved, unpaid referral commissions up to an end date. - Action **Approve Affiliation Request** Approves a pending affiliate application, turning the applicant into an affiliate. - Action **Approve Referral** Approves a referral that is under review. - Action **Cancel Checkout** Cancels a checkout; its associated order and invoice are voided. - Action **Cancel Subscription** Cancels a subscription, either immediately or at the end of the current billing period. - Action **Complete Payout** Marks a processing affiliate payout as completed (paid). - Action **Complete Return Request** Marks an open return request as completed. - Action **Complete Subscription** Completes a fixed-length (finite) subscription immediately. - Action **Delete Fulfillment** Deletes a fulfillment, returning its order items to unfulfilled. - Action **Delete Return Request** Deletes a return request. - Action **Deny Affiliation Request** Denies a pending affiliate application. - Action **Finalize Checkout** Finalizes a draft checkout so it can be paid. - Action **Find Affiliation** Find an existing affiliation by ID. - Action **Find Affiliation Request** Find an existing affiliation request by ID. - Action **Find Cancellation Act** Find an existing cancellation act by ID. - Action **Find Checkout** Find an existing checkout by ID. - Action **Find Click** Find an existing click by ID. - Action **Find Coupon** Find an existing coupon by ID. - Action **Find Customer** Find an existing customer by ID. - Action **Find Fulfillment** Find an existing fulfillment by ID. - Action **Find Fulfillment Item** Find an existing fulfillment item by ID. - Action **Find Line Item** Find an existing line item by ID. - Action **Find Order** Find an existing order by ID. - Action **Find Payment Intent** Find an existing payment intent by ID. - Action **Find Payment Method** Find an existing payment method by ID. - Action **Find Payout** Find an existing payout by ID. - Action **Find Payout Group** Find an existing payout group by ID. - Action **Find Price** Find an existing price by ID. - Action **Find Product** Find an existing product by ID. - Action **Find Promotion** Find an existing promotion by ID. - Action **Find Purchase** Find an existing purchase by ID. - Action **Find Referral** Find an existing referral by ID. - Action **Find Referral Item** Find an existing referral item by ID. - Action **Find Refund** Find an existing refund by ID. - Action **Find Return Item** Find an existing return item by ID. - Action **Find Return Request** Find an existing return request by ID. - Action **Find Subscription** Find an existing subscription by ID. - Action **Find Tracking** Find an existing tracking by ID. - Action **Invoke Purchase** Re-activates a revoked purchase, restoring the customer's access to the product. - Action **Manually Pay Checkout** Marks a finalized checkout as paid outside SureCart, creating its paid order. - Action **Open Return Request** Re-opens a completed return request. - Action **Preserve Subscription** Records that a customer who started to cancel a subscription chose to keep it. - Action **Revoke Purchase** Revokes a customer's purchase, removing their access to the product. - Action **Update Customer** Updates an existing customer's name, email or phone in your SureCart store. - Action **Update Purchase** Schedules when a customer's purchase will be automatically revoked. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **SureCart** The new way to sell on WordPress. A simple yet powerful e-commerce platform designed to grow your business...](https://apiant.ai/connections/surecart) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into SureCart - [ **HubSpot to SureCart** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-surecart) - [ **Salesforce to SureCart** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-surecart) - [ **Google Sheets to SureCart** Google Sheets](https://apiant.ai/connect/google-sheets-to-surecart) - [ **Gmail to SureCart** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-surecart) - [ **Google Calendar to SureCart** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-surecart) - [ **Google Drive to SureCart** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-surecart) Questions ## Groove and SureCart, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SureCart when something happens in Groove? Any of SureCart's 47 actions, including Update Customer, Update Purchase, Add Affiliation Request and Add Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SureCart to Groove? Yes. When something happens in SureCart, your agent can act in Groove too. This page covers both directions: SureCart's triggers and Groove's actions are listed here as well. ### ### Do I have to build a connector for Groove or SureCart? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and SureCart without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.