--- title: "Connect Groove and Sendinblue - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Add contact\" in Sendinblue, or \"New contact\" in Sendinblue to \"Add label to ticket\" in Groove." canonical: "https://apiant.ai/connect/groove-to-sendinblue" --- # Connect Groove and Sendinblue When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Add contact** in [Sendinblue](https://apiant.ai/connections/sendinblue), or **New contact** in Sendinblue to **Add label to ticket** in Groove. Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions Sendinblue **2** triggers Sendinblue **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and Sendinblue to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove and Sendinblue can do together ### From Groove to Sendinblue - When **Customer Added** in Groove then **Add contact** in Sendinblue - When **Note Added** in Groove then **Add contact attribute** in Sendinblue ### From Sendinblue to Groove - When **New contact** in Sendinblue then **Add label to ticket** in Groove - When **Updated contact** in Sendinblue then **Add message** in Groove Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and Sendinblue ## Triggers and actions 11 triggers · 37 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Trigger **New contact** Fires when a new contact is created in Brevo, delivered via a Brevo account webhook subscribed to the "contact created" (contactUpdated/contact) event on Accounts and Settings > Webhooks. Concrete delivery mechanism to be classified during implementation. - Trigger **Updated contact** Fires when an existing contact is updated, delivered via a Brevo account webhook subscribed to the contact-updated event. Concrete delivery mechanism to be classified during implementation. - Action **Add contact** Adds a new contact - Action **Add contact attribute** Creates a new contact attribute in Brevo (Sendinblue) under the chosen category and name. - Action **Add contact to list** Adds existing Brevo contacts to a contact list, identified by email address, external ID or contact ID. - Action **Add email campaign** Create an email marketing campaign. - Action **Add event** Records a custom event against a Brevo contact, optionally updating contact attributes and attaching event properties. - Action **Add list** Creates a new, empty contact list inside a Brevo folder. - Action **Add sender** Creates a new email sender in Brevo. Brevo sends a verification email to the sender address; the sender must be verified before it can be used in campaigns. - Action **Delete contact** Delete a contact. - Action **Delete email campaign** Deletes an email campaign that has not been scheduled. - Action **Delete list** Delete a contact list. - Action **Get contact** Fetches a contact by email, ID, SMS number or external ID. An error occurs if the contact is not found. - Action **Get email campaign** Get an email campaign's report/details by id. - Action **Get list** Retrieve the details of a Brevo contact list by its ID, including name, folder, subscriber counts and campaign statistics. - Action **List contact attributes** Lists all contact attributes defined in the Brevo account, grouped by category. - Action **List contacts** Returns all contacts in the Brevo account, optionally filtered by dates, contact IDs, list or segment, or an attribute value. - Action **List lists** Lists all contact lists in the Brevo account. - Action **List senders** Lists the email senders in your Brevo account, optionally filtered by domain or dedicated IP. - Action **List transactional emails** Lists transactional emails sent from your Brevo account, filtered by recipient email, template, or message ID. Covers the past 30 days unless a start and end date are given. - Action **Send transactional email** Sends a transactional email to one or more recipients, using inline HTML/text content or a saved Brevo template. - Action **Update contact** Update an existing contact's attributes/lists. - Action **Update email campaign** Update an email campaign. - Action **Update list** Updates an existing Brevo contact list's name and/or moves it to a different folder. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **Sendinblue** Email and SMS marketing platform with CRM and marketing automation, now rebranded as Brevo.](https://apiant.ai/connections/sendinblue) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into Sendinblue - [ **Hellotracks to Sendinblue** Hellotracks is a field service platform for dispatching jobs, tracking mobile teams, and managing job status.](https://apiant.ai/connect/hellotracks-to-sendinblue) - [ **HubSpot to Sendinblue** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sendinblue) - [ **Salesforce to Sendinblue** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-sendinblue) - [ **Google Sheets to Sendinblue** Google Sheets](https://apiant.ai/connect/google-sheets-to-sendinblue) - [ **Gmail to Sendinblue** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sendinblue) - [ **Google Calendar to Sendinblue** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sendinblue) Questions ## Groove and Sendinblue, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Sendinblue when something happens in Groove? Any of Sendinblue's 22 actions, including Send transactional email, Update contact, Update email campaign and Update list. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Sendinblue to Groove? Yes. When something happens in Sendinblue, your agent can act in Groove too. This page covers both directions: Sendinblue's triggers and Groove's actions are listed here as well. ### ### Do I have to build a connector for Groove or Sendinblue? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and Sendinblue without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.