--- title: "Connect Groove and Postman - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Create Collection\" in Postman, or \"New Collection\" in Postman to \"Add label to ticket\" in Groove." canonical: "https://apiant.ai/connect/groove-to-postman" --- # Connect Groove and Postman When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Create Collection** in [Postman](https://apiant.ai/connections/postman), or **New Collection** in Postman to **Add label to ticket** in Groove. Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions Postman **5** triggers Postman **26** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and Postman to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove and Postman can do together ### From Groove to Postman - When **Customer Added** in Groove then **Create Collection** in Postman - When **Note Added** in Groove then **Create Environment** in Postman ### From Postman to Groove - When **New Collection** in Postman then **Add label to ticket** in Groove - When **New Environment** in Postman then **Add message** in Groove Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and Postman ## Triggers and actions 14 triggers · 41 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Trigger **New Collection** Triggered when a new collection is created. - Trigger **New Environment** Triggers when you need to list environments. Optionally filter by workspace. - Trigger **New Mock Server** Triggers when you need to list mock servers. Optionally filter by workspace. - Trigger **New Monitor** Triggered when a new monitor is created in Postman. - Trigger **New Workspace** Triggered when a new workspace is created. - Action **Create Collection** Creates a new Postman collection. - Action **Create Environment** Creates a new Postman environment with optional variables. - Action **Create Folder** Creates a folder inside a collection. - Action **Create Mock Server** Creates a new mock server from a collection. - Action **Create Monitor** Creates a new Postman monitor for a collection. - Action **Create Request** Creates a new request in a Postman collection. - Action **Create Workspace** Creates a new Postman workspace. - Action **Delete Collection** Delete a collection by ID. - Action **Delete Environment** Delete an environment by ID. - Action **Delete Mock Server** Delete a mock server by ID. - Action **Delete Monitor** Delete a monitor by ID. - Action **Delete Workspace** Delete a workspace by ID. - Action **Find Collection by ID** Returns a single collection by ID. - Action **Find Environment by ID** Returns a single environment by ID. - Action **Find Mock Server by ID** Returns a single mock server by ID. - Action **Find Monitor by ID** Returns a single monitor by ID. - Action **Find Workspace by ID** Returns a single workspace by ID. - Action **List Collections** List all collections accessible to the API key, optionally filtered by workspace. - Action **List Environments** List all environments accessible to the API key, optionally filtered by workspace. - Action **List Workspaces** List all workspaces accessible to the API key. - Action **Run Monitor** Runs a Postman monitor and returns the run results. - Action **Update Collection** Replaces an existing collection with the name, requests and settings you supply. - Action **Update Environment** Updates an existing environment. - Action **Update Mock Server** Update a mock server's config. - Action **Update Monitor** Updates an existing monitor. - Action **Update Workspace** Updates an existing workspace. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **Postman** Postman is a platform for building and testing APIs.](https://apiant.ai/connections/postman) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into Postman - [ **Gmail to Postman** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-postman) - [ **Beanstalk to Postman** Beanstalk is a code hosting and deployment workflow tool for Git and Subversion.](https://apiant.ai/connect/beanstalk-to-postman) - [ **Clockify to Postman** Clockify is a completely free time tracking software for teams.](https://apiant.ai/connect/clockify-to-postman) - [ **crates.io to Postman** Search Rust crates and read crate metadata, versions, owners and download counts from the crates.io package...](https://apiant.ai/connect/crates-io-to-postman) - [ **Grist to Postman** Grist combines the flexibility of a spreadsheet with the robustness of a database to organize your data...](https://apiant.ai/connect/grist-to-postman) - [ **Langfuse to Postman** Langfuse is an open-source LLM engineering platform (GitHub) that helps teams collaboratively debug...](https://apiant.ai/connect/langfuse-to-postman) Questions ## Groove and Postman, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Postman when something happens in Groove? Any of Postman's 26 actions, including Create Collection, Create Environment, Create Folder and Create Mock Server. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Postman to Groove? Yes. When something happens in Postman, your agent can act in Groove too. This page covers both directions: Postman's triggers and Groove's actions are listed here as well. ### ### Do I have to build a connector for Groove or Postman? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and Postman without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.