---
title: "Connect Groove and Paystack - APIANT.ai"
description: "When \"Customer Added\" fires in Groove, your agent runs \"Send Simple Invoice\" in Paystack."
canonical: "https://apiant.ai/connect/groove-to-paystack"
---

# Connect Groove and Paystack

When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Send Simple Invoice** in [Paystack](https://apiant.ai/connections/paystack), or **New Chargeback** in Paystack to **Add label to ticket** in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.

Groove **9** triggers Groove **15** actions Paystack **11** triggers Paystack **17** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Groove and Paystack to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Groove and Paystack can do together

### From Groove to Paystack

- When **Customer Added** in Groove then **Send Simple Invoice** in Paystack
- When **Note Added** in Groove then **Add Product** in Paystack

### From Paystack to Groove

- When **New Chargeback** in Paystack then **Add label to ticket** in Groove
- When **New Invoice** in Paystack then **Add message** in Groove

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Groove and Paystack

## Triggers and actions 20 triggers · 32 actions

- Trigger

**Agent Replied**

Triggers when an agent replies to a ticket.

- Trigger

**Customer Added**

Triggers when a customer is created.

- Trigger

**Customer Replied**

Triggers when a customer replies to a ticket.

- Trigger

**Note Added**

Triggers when a note is added to a ticket.

- Trigger

**Ticket Assigned**

Triggers when a ticket is assigned.

- Trigger

**Ticket Closed**

Triggers when a ticket is closed.

- Trigger

**Ticket Opened**

Triggers when a ticket is opened.

- Trigger

**Ticket Started**

Triggers when a new ticket is created.

- Trigger

**Ticket Tagged**

Triggers when a ticket is tagged.

- Action

**Add label to ticket**

Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.

- Action

**Add message**

Adds a new message (reply or private note) to an existing Groove ticket.

- Action

**Add Note**

Adds a private note to a Groove ticket, visible only to agents.

- Action

**Change Assigned Agent**

Assigns a Groove ticket to a different agent, identified by the agent's email address.

- Action

**Change Ticket Mailbox**

Moves a ticket into a different mailbox.

- Action

**Change Ticket State**

Changes the state of a Groove ticket (unread, opened, pending, closed or spam).

- Action

**Close Ticket**

Closes a Groove ticket by setting its state to closed.

- Action

**Create New Ticket**

Creates a new ticket in Groove from a customer or agent, with its first message.

- Action

**Get customer**

Returns one Groove customer, looked up by email address, including their contact details and custom attributes.

- Action

**Get ticket**

Returns a single Groove ticket by its ticket number.

- Action

**List agents**

Returns the agents on your Groove account, optionally limited to one group.

- Action

**List mailboxes**

Returns all mailboxes in the Groove account, with each mailbox's name and email address.

- Action

**List messages**

Returns the messages and notes on a Groove ticket.

- Action

**Reopen Ticket**

Reopens a Groove ticket by setting its state to opened.

- Action

**Update customer**

Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.

- Trigger

**Abandoned Transaction**

Triggers when a customer starts a payment but does not complete it, leaving an abandoned transaction.

- Trigger

**Cancelled Subscription**

Triggers when a subscription is cancelled.

- Trigger

**New Chargeback**

Triggers when a customer files a new chargeback (transaction dispute) on your Paystack account.

- Trigger

**New Invoice**

Triggered when a new invoice (payment request) is created in Paystack.

- Trigger

**New Order**

Triggered when a new order is created on your Paystack storefronts or products.

- Trigger

**New Payment Page Transaction**

Triggers when a customer pays through one of your Paystack payment pages. Returns the transaction with its amount, customer, and the page it came from.

- Trigger

**New Refund**

Triggered when a new refund is created in your Paystack account.

- Trigger

**New Subscription**

Triggers when a new subscription is created on your Paystack integration.

- Trigger

**New Transaction**

Triggers when a new transaction is created on your Paystack integration, optionally limited by status, channel, customer and more.

- Trigger

**New Transfer**

Triggered when a new transfer is created on your Paystack business.

- Trigger

**Subsciption Renewal**

Triggers when a subscription renews, meaning a further payment has been made after its first one.

- Action

**Add Product**

Creates a new product on your Paystack integration and returns the created product.

- Action

**Cancel Subscription**

Cancels an active Paystack subscription so the customer is no longer charged on renewal.

- Action

**Check Terminal Status**

Returns whether a Paystack Terminal is online and available to receive an event, so you can check it before sending one.

- Action

**Create Refund**

Creates a refund for a previously completed Paystack transaction, in full or for part of its amount. Returns the new refund and its status.

- Action

**Create Subscription**

Creates a subscription that puts a customer on one of your plans, and returns the new subscription's id, code and email token.

- Action

**Create Virtual Terminal**

Creates a Virtual Terminal on your Paystack integration, with the WhatsApp numbers that should receive its payment notifications.

- Action

**Find Customer**

Returns the Paystack customer matching an email address or customer code, including their transactions, subscriptions and saved authorizations.

- Action

**Find Order**

Returns the details of a Paystack order, including its customer, items and payment status, for the order ID you supply.

- Action

**Find Transaction**

Returns the transaction that matches a transaction reference, including its status, amount, customer and payment authorization.

- Action

**Find Transfer**

Returns the transfer that matches the specified transfer reference, including its status, amount and recipient.

- Action

**Get Customer Totals**

Returns how many transactions a Paystack customer has made and the total value of those transactions, along with the customer's full record.

- Action

**Initialize Transaction**

Creates a new pending Paystack transaction and returns the checkout link to send your customer to, along with its access code and reference.

- Action

**Initiate a Direct Debit Request**

Starts linking a bank account to a customer for Direct Debit and returns the link the customer opens to authorize the mandate.

- Action

**Remove Phone Number From Virtual Terminal**

Removes one or more WhatsApp phone numbers from a Paystack Virtual Terminal, so they stop receiving its payment notifications.

- Action

**Resolve Account Number**

Returns the account name registered to a bank account number, so you can confirm who an account belongs to before paying it.

- Action

**Send Simple Invoice**

Creates a payment request that issues an invoice to a customer and, by default, emails it to them. Returns the new invoice, including its request code.

- Action

**Share Link for Updating Subscription Card**

Returns a link you can share with a customer so they can update the card on their subscription.

## Each app on its own

- [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove)
- [ **Paystack** Paystack helps African merchants accept one-time and recurring payments online with a modern, safe, and...](https://apiant.ai/connections/paystack)

Reviews

## What our customers say

## More from Groove

- [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot)
- [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce)
- [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack)
- [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp)
- [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe)
- [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify)

## More into Paystack

- [ **HubSpot to Paystack** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-paystack)
- [ **Google Sheets to Paystack** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-paystack)
- [ **Gmail to Paystack** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-paystack)
- [ **Google Calendar to Paystack** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-paystack)
- [ **Google Drive to Paystack** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-paystack)
- [ **Mailchimp to Paystack** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-paystack)

Questions

## Groove and Paystack, answered

###

### What can start an automation from Groove?

Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Paystack when something happens in Groove?

Any of Paystack's 17 actions, including Create Refund, Create Subscription, Create Virtual Terminal and Send Simple Invoice. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Paystack to Groove?

Yes. When something happens in Paystack, your agent can act in Groove too. This page covers both directions: Paystack's triggers and Groove's actions are listed here as well.

###

### Do I have to build a connector for Groove or Paystack?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Groove and Paystack without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
