--- title: "Connect Groove to mailfloss - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Add batch of emails for verification\" in mailfloss." canonical: "https://apiant.ai/connect/groove-to-mailfloss" --- # Connect Groove to mailfloss When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Add batch of emails for verification** in [mailfloss](https://apiant.ai/connections/mailfloss). Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions mailfloss **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and mailfloss to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove can start in mailfloss - When **Customer Added** in Groove then **Add batch of emails for verification** in mailfloss - When **Note Added** in Groove then **Add Email** in mailfloss Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and mailfloss ## Triggers and actions 9 triggers · 24 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Action **Add batch of emails for verification** Submits a batch of email addresses to mailfloss for asynchronous verification and returns the job id. - Action **Add data erasure request** Submits a GDPR/CCPA-style erasure request that permanently deletes the given email addresses from your mailfloss account. - Action **Add Email** Submits an email address to mailfloss for verification and returns the deliverability verdict. - Action **Cancel batch verification job** Cancels a running mailfloss batch verification job. Credits already consumed before the cancellation are not refunded. - Action **Get account details** Returns the details of the mailfloss account this connection belongs to. - Action **Get batch verification results** Retrieve the verification results of a finished mailfloss batch verification job. - Action **Get batch verification status** Reads the current progress of a mailfloss batch verification job: its state plus the running counts of imported, processed, passed and failed addresses. An error occurs if the job is not found. - Action **Get verification job** Fetches a verification job by ID, including its status and verdict counts. An error occurs if the job is not found. - Action **List verification jobs** Returns all verification jobs on the account, optionally filtered by source or status. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **mailfloss** Mailfloss is an email verification platform where you can put your bulk email verification on autopilot and...](https://apiant.ai/connections/mailfloss) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into mailfloss - [ **HubSpot to mailfloss** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mailfloss) - [ **Salesforce to mailfloss** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mailfloss) - [ **Slack to mailfloss** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mailfloss) - [ **Google Sheets to mailfloss** Google Sheets](https://apiant.ai/connect/google-sheets-to-mailfloss) - [ **Gmail to mailfloss** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-mailfloss) - [ **Google Calendar to mailfloss** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-mailfloss) Questions ## Groove and mailfloss, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in mailfloss when something happens in Groove? Any of mailfloss's 9 actions, including Add batch of emails for verification, Add data erasure request, Add Email and Get account details. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from mailfloss to Groove? mailfloss has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads mailfloss's API documentation and adds it. ### ### Do I have to build a connector for Groove or mailfloss? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and mailfloss without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.