--- title: "Connect Groove to Google Maps Platform - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Geocode Address\" in Google Maps Platform." canonical: "https://apiant.ai/connect/groove-to-google-maps-platform" --- # Connect Groove to Google Maps Platform When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Geocode Address** in [Google Maps Platform](https://apiant.ai/connections/google-maps-platform). Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions Google Maps Platform **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and Google Maps Platform to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove can start in Google Maps Platform - When **Customer Added** in Groove then **Geocode Address** in Google Maps Platform - When **Note Added** in Groove then **Nearby Search** in Google Maps Platform Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and Google Maps Platform ## Triggers and actions 9 triggers ยท 23 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Action **Geocode Address** Converts a street address or place description into latitude/longitude coordinates and a formatted address. - Action **Get Directions** Returns a route between an origin and a destination, with total distance, travel time and step-by-step legs. - Action **Get Distance Matrix** Returns travel distance and time for every pair of origins and destinations. - Action **Get Place Details** Returns the details of one Google Maps place, including its name, address, location, rating, phone number, website and opening hours. - Action **Get Route** Calculates a route between an origin and a destination address and returns its distance, travel time, route polyline and summary. - Action **Nearby Search** Finds places within a radius of a latitude and longitude, optionally limited to place types such as restaurant or gas station, and returns them with their address, location and rating. - Action **Reverse Geocode** Converts latitude/longitude coordinates into the nearest human-readable address. - Action **Text Search** Searches Google Maps for places matching a text query, such as "pizza in New York", and returns the matching places with their address, location, rating and contact details. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **Google Maps Platform** APIs and SDKs for maps, geocoding, routing, places search, and location-based data in apps.](https://apiant.ai/connections/google-maps-platform) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into Google Maps Platform - [ **Shopify to Google Maps Platform** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-google-maps-platform) - [ **Instagram to Google Maps Platform** Instagram is a social media platform for sharing photos, videos, and stories.](https://apiant.ai/connect/instagram-to-google-maps-platform) - [ **Mapster to Google Maps Platform** Mapster is a feedback survey platform that helps you collect and analyze user feedback.](https://apiant.ai/connect/mapster-to-google-maps-platform) - [ **Paperless to Google Maps Platform** Paperless lets you create, sign, and manage intelligent documents on a single platform.](https://apiant.ai/connect/paperless-to-google-maps-platform) - [ **TickTick to Google Maps Platform** TickTick is a simple and effective to-do list and task manager app with seamless cloud synchronization...](https://apiant.ai/connect/ticktick-to-google-maps-platform) - [ **HubSpot to Google Maps Platform** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-google-maps-platform) Questions ## Groove and Google Maps Platform, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Google Maps Platform when something happens in Groove? Any of Google Maps Platform's 8 actions, including Geocode Address, Get Directions, Get Distance Matrix and Get Place Details. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Google Maps Platform to Groove? Google Maps Platform has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads Google Maps Platform's API documentation and adds it. ### ### Do I have to build a connector for Groove or Google Maps Platform? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and Google Maps Platform without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.