--- title: "Connect Groove to Facebook - APIANT.ai" description: "When \"Customer Added\" fires in Groove, your agent runs \"Create Comment\" in Facebook." canonical: "https://apiant.ai/connect/groove-to-facebook" --- # Connect Groove to Facebook When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Create Comment** in [Facebook](https://apiant.ai/connections/facebook). Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions Facebook **32** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and Facebook to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove can start in Facebook - When **Customer Added** in Groove then **Create Comment** in Facebook - When **Note Added** in Groove then **Create Multi Photo Post** in Facebook Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and Facebook ## Triggers and actions 9 triggers · 47 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Action **Create Comment** Creates a comment on a facebook post or replies to an existing comment. - Action **Create Multi Photo Post** Publish one Facebook Page feed post containing one or more photos from public URLs. The action first uploads every photo with published=false, then creates one /feed post with those photo IDs as attached_media. If any upload fails, the feed post is not created; earlier uploads can remain unpublished on Facebook temporarily. This action publishes immediately and does not add photos to an existing album. - Action **Create Photo Post** Creates a photo post on a facebook page. - Action **Create Post** Creates a new post on a facebook page. - Action **Delete Comment** Deletes a facebook comment. - Action **Delete Post** Deletes a facebook page post. - Action **Get Comment** Retrieves details of a specific facebook comment. - Action **Get Comments** Retrieves comments from a facebook post or comment (for replies). - Action **Get Graph Object** Read caller-selected fields from an identified Facebook Graph node using permissions already granted to the connection. - Action **Get Graph Objects** Read caller-selected fields from multiple Facebook Graph nodes in one batch request and return successes and failures keyed by requested object ID. - Action **Get Page Conversations** Retrieves a list of conversations between users and the page. - Action **Get Page Details** Fetches details about a specific facebook page. - Action **Get Page Photos** Retrieves photos from a facebook page. - Action **Get Page Posts** Retrieves posts from a facebook page. - Action **Get Page Roles** Retrieves a list of people and their tasks/roles on a facebook page. - Action **Get Page Tagged Posts** Retrieves posts where a Facebook Page is tagged or mentioned. Use when monitoring brand mentions or tracking posts that tag your Page but don't appear on your Page's own feed. - Action **Get Page Videos** Retrieves videos from a facebook page. - Action **Get Photo** Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload. - Action **Get Post** Retrieves details of a specific facebook post. - Action **Get Post Insights** Retrieves analytics and insights for a specific facebook post. - Action **Get Post Reactions** Retrieves reactions (like, love, wow, etc.) for a facebook post. - Action **Get Scheduled Posts** Retrieves scheduled and unpublished posts for a facebook page. - Action **Get User Pages** Retrieves a list of pages the user manages, including tasks and access tokens. - Action **Like Post Or Comment** Likes a facebook post or comment. - Action **List Page Stories** List photo and video stories published by a Facebook Page. - Action **List Published Page Posts** List posts published by a Facebook Page, excluding unpublished posts. - Action **Refresh Url Scrape** Ask Facebook to rescrape a public HTTP or HTTPS URL, optionally returning requested URL metadata fields. - Action **Search Geographic Targeting Locations** Find current geographic keys accepted by Meta ad targeting. - Action **Unlike Post Or Comment** Removes a like from a facebook post or comment. - Action **Update Comment** Updates an existing facebook comment. - Action **Update Post** Updates an existing facebook page post. - Action **Upload Photos Batch** Uploads multiple photo files in batch to a facebook page or album. uses facebook's batch api for efficient multi-photo upload. maximum 50 photos per batch. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connections/facebook) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into Facebook - [ **HubSpot to Facebook** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-facebook) - [ **Salesforce to Facebook** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-facebook) - [ **Slack to Facebook** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-facebook) - [ **Google Sheets to Facebook** Google Sheets](https://apiant.ai/connect/google-sheets-to-facebook) - [ **Gmail to Facebook** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-facebook) - [ **Google Calendar to Facebook** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-facebook) Questions ## Groove and Facebook, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Facebook when something happens in Groove? Any of Facebook's 32 actions, including Create Comment, Create Multi Photo Post, Create Photo Post and Create Post. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Facebook to Groove? Facebook has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads Facebook's API documentation and adds it. ### ### Do I have to build a connector for Groove or Facebook? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Groove and Facebook without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.