# Connect Groove to ConvertAPI PDF Tools When **Customer Added** fires in [Groove](https://apiant.ai/connections/groove), your agent runs **Email to PDF** in [ConvertAPI PDF Tools](https://apiant.ai/connections/convertapi-pdf-tools). Describe the whole flow and it is built, tested on every scenario and kept running. Groove **9** triggers Groove **15** actions ConvertAPI PDF Tools **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Groove and ConvertAPI PDF Tools to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Groove can start in ConvertAPI PDF Tools - When **Customer Added** in Groove then **Email to PDF** in ConvertAPI PDF Tools - When **Note Added** in Groove then **Advanced: Convert File** in ConvertAPI PDF Tools Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Groove and ConvertAPI PDF Tools ## Triggers and actions 9 triggers · 32 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. - Action **Advanced: Convert File** Convert files between formats (e.g., PDF, DOCX, JPG) automatically. Use this to standardize files from uploads, emails, or cloud storage. - Action **Combine or Merge PDF Files** Merge multiple PDF files into a single document. Perfect for combining reports, invoices, contracts or other documents. - Action **Compress PDF** Reduce PDF file size up to 90% while preserving quality. Perfect for email attachments, uploads, or storage optimization. - Action **Email to PDF** Convert email files (MSG, EML) into PDF documents. Great for archiving emails or sharing them in a universal format. - Action **Images to PDF** Combine images (JPG, PNG, etc.) into a single PDF document. Great for scans, receipts, or generating reports from images. - Action **Office to PDF** Convert Office files (DOCX, XLSX, PPTX) into PDF format. Useful for sharing documents in a consistent, print-ready format. - Action **PDF to DOCX** Convert PDFs into editable Word (DOCX) documents. Useful for editing contracts, reports, or scanned documents. - Action **PDF to PDF/A** Convert PDFs to PDF/A format for long-term archiving. Ideal for compliance, legal storage, and document preservation. - Action **PDF to PNG** The API for converting PDF documents to PNG images. Each PDF page will be converted to separate png image. Useful for previews, thumbnails, or sharing individual pages. - Action **PDF to PPTX** Convert PDFs into editable PowerPoint (PPTX) presentations. Ideal for reusing content in slides or presentations. - Action **PDF to XLSX** Extract tables from PDFs into Excel (XLSX) format. Great for working with financial data, reports, or structured tables. - Action **Protect PDF** Add password protection to secure PDF documents. Useful for protecting sensitive files before sharing or storing. - Action **Redact PDF** Remove or mask sensitive information in PDF documents. Useful for compliance, privacy, and secure document sharing. - Action **Repair PDF** Fix corrupted or damaged PDF files automatically. Helpful when dealing with broken downloads or failed file transfers. - Action **WEB to JPG** Convert web pages into JPG images from a URL. Useful for previews, sharing snapshots, or visual archives. - Action **WEB to PDF** Convert any web page into a PDF using its URL. Great for saving invoices, articles, or dashboards automatically. - Action **WEB to PNG** Convert web pages into PNG images from a URL. Ideal for high-quality screenshots or design references. ## Each app on its own - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) - [ **ConvertAPI PDF Tools** ConvertAPI PDF Tools is a file automation service to convert PDFs, images and Office files, plus merge...](https://apiant.ai/connections/convertapi-pdf-tools) Reviews ## What our customers say ## More from Groove - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/groove-to-shopify) ## More into ConvertAPI PDF Tools - [ **HubSpot to ConvertAPI PDF Tools** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-convertapi-pdf-tools) - [ **Salesforce to ConvertAPI PDF Tools** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-convertapi-pdf-tools) - [ **Slack to ConvertAPI PDF Tools** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-convertapi-pdf-tools) - [ **Google Sheets to ConvertAPI PDF Tools** Google Sheets](https://apiant.ai/connect/google-sheets-to-convertapi-pdf-tools) - [ **Gmail to ConvertAPI PDF Tools** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-convertapi-pdf-tools) - [ **Google Calendar to ConvertAPI PDF Tools** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-convertapi-pdf-tools) Questions ## Groove and ConvertAPI PDF Tools, answered ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ConvertAPI PDF Tools when something happens in Groove? Any of ConvertAPI PDF Tools's 17 actions, including Advanced: Convert File, Combine or Merge PDF Files, Compress PDF and Email to PDF. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ConvertAPI PDF Tools to Groove? ConvertAPI PDF Tools has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads ConvertAPI PDF Tools's API documentation and adds it. ### ### Do I have to build a connector for Groove or ConvertAPI PDF Tools? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.