# Connect Gridfox and HelpSpot

When **Record Created** fires in [Gridfox](https://apiant.ai/connections/gridfox), your agent runs **Create a New Request** in [HelpSpot](https://apiant.ai/connections/helpspot), or **New Request** in HelpSpot to **Add record** in Gridfox. Describe the whole flow and it is built, tested on every scenario and kept running.

Gridfox **2** triggers Gridfox **9** actions HelpSpot **2** triggers HelpSpot **4** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Gridfox and HelpSpot to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Gridfox and HelpSpot can do together

### From Gridfox to HelpSpot

- When **Record Created** in Gridfox then **Create a New Request** in HelpSpot
- When **Record Created or Updated** in Gridfox then **Update an Existing Request** in HelpSpot

### From HelpSpot to Gridfox

- When **New Request** in HelpSpot then **Add record** in Gridfox
- When **Update** in HelpSpot then **Update record** in Gridfox

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Gridfox and HelpSpot

## Triggers and actions 4 triggers · 13 actions

- Trigger

**Record Created**

Triggers when a new record is created.

- Trigger

**Record Created or Updated**

Fires when a record in the chosen Gridfox table is created or updated.

- Action

**Add record**

Create a record in a table.

- Action

**Add user**

Add a user to the project.

- Action

**Delete record**

Delete a record.

- Action

**Find records**

Search records in a table by search parameters.

- Action

**Get record**

Get a record by reference field value.

- Action

**Get record audit**

Get audit history for a record.

- Action

**List tables**

List tables in the project.

- Action

**List User Groups**

lists the project's user groups with their member users (id, email).

- Action

**Update record**

Update a record by reference field value.

- Trigger

**New Request**

Triggers when a new request is created.

- Trigger

**Update**

Triggers when a request is updated.

- Action

**Create a New Request**

Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone.

- Action

**Get request**

Get one request by xRequest id.

- Action

**List categories**

List request categories.

- Action

**Update an Existing Request**

Updates a request. Please note that xRequest id is required.

## Each app on its own

- [ **Gridfox** Manage your work, your way with Gridfox. The tool for team collaboration that helps you build custom...](https://apiant.ai/connections/gridfox)
- [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot)

Reviews

## What our customers say

## More from Gridfox

- [ **Gridfox to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gridfox-to-hubspot)
- [ **Gridfox to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gridfox-to-salesforce)
- [ **Gridfox to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/gridfox-to-slack)
- [ **Gridfox to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/gridfox-to-mailchimp)
- [ **Gridfox to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/gridfox-to-stripe)
- [ **Gridfox to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/gridfox-to-shopify)

## More into HelpSpot

- [ **Google Sheets to HelpSpot** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpspot)
- [ **Gmail to HelpSpot** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpspot)
- [ **Google Calendar to HelpSpot** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpspot)
- [ **Google Drive to HelpSpot** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpspot)
- [ **ActiveCampaign to HelpSpot** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-helpspot)
- [ **Airtable to HelpSpot** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-helpspot)

Questions

## Gridfox and HelpSpot, answered

###

### What can start an automation from Gridfox?

Any of Gridfox's 2 triggers in the catalog, including Record Created and Record Created or Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in HelpSpot when something happens in Gridfox?

Any of HelpSpot's 4 actions, including Create a New Request, Update an Existing Request, Get request and List categories. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from HelpSpot to Gridfox?

Yes. When something happens in HelpSpot, your agent can act in Gridfox too. This page covers both directions: HelpSpot's triggers and Gridfox's actions are listed here as well.

###

### Do I have to build a connector for Gridfox or HelpSpot?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
