Connect Grafana and Syncro

Both apps 43Grafana 25Syncro 18

• Trigger
  New Dashboard

  Triggers when a new dashboard is created in your Grafana instance.

• Action
  Add Team Member

  Adds an existing Grafana user to a team.

• Action
  Create Alert Rule

  Creates a Grafana-managed alert rule (or recording rule) in a folder and rule group, and returns the new rule.

• Action
  Create Annotation

  Creates an annotation in Grafana, either on a specific dashboard panel or as an organization-wide annotation. Supports point-in-time and region annotations with tags.

• Action
  Create Folder

  Creates a new folder in Grafana, optionally nested under a parent folder.

• Action
  Create or Update Dashboard

  Creates a new dashboard or updates an existing one from a complete dashboard model, optionally placing it in a folder and recording a version-history message.

• Action
  Create Team

  Creates a new team in your Grafana organization with a name and optional email.

• Action
  Delete Alert Rule

  Deletes a Grafana-managed alert rule or recording rule by its UID.

• Action
  Delete Annotation

  Deletes an annotation from Grafana by its id.

• Action
  Delete Dashboard

  Deletes a dashboard from your Grafana instance by its unique identifier.

• Action
  Delete Folder

  Deletes a Grafana folder along with all dashboards and alerts stored in it.

• Action
  Find Annotations

  Returns annotations matching the given time range, dashboard, panel, user, alert, type or tags.

• Action
  Find Teams

  Finds teams in your Grafana organization by name or partial name.

• Action
  Get Alert Rule

  Returns a single Grafana-managed alert rule or recording rule by its UID, including its queries, labels, annotations and folder.

• Action
  Get Annotation

  Returns a single annotation by its id, including its text, tags, time range and the dashboard and panel it belongs to.

• Action
  Get Dashboard

  Returns a Grafana dashboard, including its full dashboard model and metadata such as its folder and URL, given the dashboard's unique identifier.

• Action
  Get Data Source

  Returns a single Grafana data source, including its type, URL, access mode and settings, looked up by its UID.

• Action
  Get Folder

  Returns a Grafana folder by its UID, including its title and parent folder.

• Action
  Get Team

  Returns a Grafana team's details (name, email, organization, created and updated times) by its ID.

• Action
  List Data Sources

  Returns all data sources configured in your Grafana organization, with their names, types and connection settings.

• Action
  List Folders

  Returns all folders in your Grafana organization that you have permission to view, with each folder's UID, title and parent folder.

• Action
  Remove Team Member

  Removes a user from a Grafana team.

• Action
  Update Alert Rule

  Updates an existing Grafana alert or recording rule, replacing its title, queries, condition, labels and other settings.

• Action
  Update Annotation

  Updates the text, tags, or time range of an existing annotation. Fields left blank keep their current values.

• Action
  Update Folder

  Updates an existing folder's title, or moves it under a different parent folder.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New Payment

  Triggers when a new payment is recorded in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Syncro, optionally limited to a customer, contact, status, assignee or search.

• Trigger
  Ticket Resolved

  Triggers when a ticket is marked Resolved in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.