Integration
Connect Grade.us and Kustomer
When New Review fires in Grade.us, your agent runs Add message in Kustomer, or Conversation Created in Kustomer to Get user in Grade.us. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Grade.us and Kustomer to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Grade.us and Kustomer can do together
From Grade.us to Kustomer
When New Review in Grade.us
then Add message in Kustomer
When New Review in Grade.us
then Create Customer in Kustomer
From Kustomer to Grade.us
When Conversation Created in Kustomer
then Get user in Grade.us
When Conversation Updated in Kustomer
then List users in Grade.us
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Grade.us and Kustomer
Triggers and actions 7 triggers · 24 actions
Trigger
New ReviewTriggered when a new review is added to the selected Grade.us profile.
Action
Create Mail RecipientAdds a mail recipient to a Grade.us profile, or updates the recipient if the email address already exists, and returns the recipient's id.
Action
Get userReturns one Grade.us user by UUID, including their contact details, permissions, subscription plan, status and linked profiles. An error occurs if the user is not found.
Action
List usersReturns all users that belong to the connected Grade.us master account, including their contact details, permissions, status, brands and linked profiles.
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Grade.us
Grade.us to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Grade.us to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Grade.us to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Grade.us to MailchimpMailchimp marketing automation and email platform.
Grade.us to StripeStripe is a payment processing platform for online businesses.
Grade.us to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Kustomer
HubSpot to KustomerHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to KustomerGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to KustomerGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to KustomerGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to KustomerGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to KustomerActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Grade.us and Kustomer, answered
What can start an automation from Grade.us?
Any of Grade.us's 1 trigger in the catalog, including New Review. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Kustomer when something happens in Grade.us?
Any of Kustomer's 21 actions, including Create Company, Create Conversation, Create Customer and Create Notes. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Kustomer to Grade.us?
Yes. When something happens in Kustomer, your agent can act in Grade.us too. This page covers both directions: Kustomer's triggers and Grade.us's actions are listed here as well.
Do I have to build a connector for Grade.us or Kustomer?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Grade.us and Kustomer without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.