Connect GoSquared and ManageEngine ServiceDesk Plus Cloud

Both apps 29GoSquared 12ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  User Entered Smart Group

  Triggers when a user enters a specific Smart Group.

• Trigger
  User Exited Smart Group

  Triggers when a user exits a specific Smart Group.

• Action
  Add transaction

  Records a purchase transaction in GoSquared Ecommerce Analytics and People CRM, optionally linked to a person or visitor.

• Action
  Create or Update Profile

  Creates a GoSquared People profile or updates an existing one with the properties you supply, including custom properties.

• Action
  Get now overview

  Returns a realtime overview of a GoSquared project, including visitors online, active pages and historical visitor minimums, maximums and averages.

• Action
  Get person

  Returns a single People CRM profile with all the properties set on it.

• Action
  List chats

  Returns the active live chat conversations for a GoSquared project.

• Action
  List people

  Returns people from GoSquared People CRM, optionally searched by a term, filtered, and sorted.

• Action
  List sites

  Returns all GoSquared projects/sites the account owns or has shared access to.

• Action
  List smart groups

  Returns all Smart Groups saved in GoSquared People CRM for a project, including the filters each one applies.

• Action
  Track Event

  Tracks a custom event in a GoSquared project, optionally tied to a People profile or anonymous visitor.

• Action
  Track Pageview

  Records a pageview for a visitor on a page of your GoSquared project.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.