--- title: "Connect Gorgias to Tomba - APIANT.ai" description: "When \"New ticket\" fires in Gorgias, your agent runs \"Create Lead\" in Tomba. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/gorgias-to-tomba" --- # Connect Gorgias to Tomba When **New ticket** fires in [Gorgias](https://apiant.ai/connections/gorgias), your agent runs **Create Lead** in [Tomba](https://apiant.ai/connections/tomba). Describe the whole flow and it is built, tested on every scenario and kept running. Gorgias **2** triggers Gorgias **13** actions Tomba **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gorgias and Tomba to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gorgias can start in Tomba - When **New ticket** in Gorgias then **Create Lead** in Tomba - When **New ticket message** in Gorgias then **Count Email** in Tomba Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gorgias and Tomba ## Triggers and actions 2 triggers · 31 actions - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). - Action **Author Finder** Finds the most likely email address of an article's author from the article's URL. - Action **Check technologies** Detect the technologies (CMS, analytics, frameworks, hosting and more) used by a website domain. - Action **Count Email** Returns the number of email addresses Tomba has found for a domain, with breakdowns by type, department and seniority. - Action **Create Lead** Create a new lead. If the email already exists, fails with 422 status code. - Action **Detect email format** Detect the email address pattern used by a company domain. - Action **Domain Search** Finds the email addresses Tomba knows for a company, looked up by website domain or company name, along with details about the organization. - Action **Domain Status** Checks whether a domain is a webmail provider or a disposable email domain. - Action **Email Enrichment** Looks up the person and company details Tomba has for an email address, such as name, job title, company, location and social profiles. - Action **Email Verifier** Verify the deliverability of an email address. - Action **Enrich company** Look up company details (name, industry, location, social profiles, size, technologies) from a website domain. - Action **Find Email** Finds the most likely professional email address for a person from their name and a company domain or company name. - Action **Get employee locations** Get the breakdown of a company's employees by country, based on its domain name. - Action **Get Lead** Fetches a saved lead by ID, including its contact details, company, list, score, notes and custom attributes. An error occurs if the lead is not found. - Action **LinkedIn Finder** Enter a LinkedIn profile URL to find the associated email address. - Action **Phone Finder** Finds phone numbers for a contact from an email address, a company domain, or a LinkedIn profile URL. - Action **Phone Validator** Validate a phone number and get its carrier, line type, country and formatted versions. - Action **Reveal companies** Search Tomba's company database with a natural-language description or structured filters and return the matching companies. - Action **Similar Domains** Finds up to 25 companies and websites similar to a given domain. ## Each app on its own - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) - [ **Tomba** Tomba is a email discovery service. It finds, verifies, and enriches professional contact information from...](https://apiant.ai/connections/tomba) Reviews ## What our customers say ## More from Gorgias - [ **Gorgias to Brevo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/gorgias-to-brevo) - [ **Gorgias to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/gorgias-to-google-gemini) - [ **Gorgias to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/gorgias-to-odoo-crm) - [ **Gorgias to Order Sender** Order Sender is a Mobile Sales tool for Order Collection, designed for Sales Networks and Sales Agents.](https://apiant.ai/connect/gorgias-to-order-sender) - [ **Gorgias to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gorgias-to-hubspot) - [ **Gorgias to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gorgias-to-salesforce) ## More into Tomba - [ **HubSpot to Tomba** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tomba) - [ **Salesforce to Tomba** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tomba) - [ **Slack to Tomba** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tomba) - [ **Google Sheets to Tomba** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-tomba) - [ **Gmail to Tomba** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tomba) - [ **Google Calendar to Tomba** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tomba) Questions ## Gorgias and Tomba, answered ### ### What can start an automation from Gorgias? Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tomba when something happens in Gorgias? Any of Tomba's 18 actions, including Create Lead, Author Finder, Check technologies and Count Email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tomba to Gorgias? Tomba has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Tomba's API documentation and adds it. ### ### Do I have to build a connector for Gorgias or Tomba? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gorgias and Tomba without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.