--- title: "Connect Gorgias and LeanKit - APIANT.ai" description: "When \"New ticket\" fires in Gorgias, your agent runs \"Add Card Connections\" in LeanKit, or \"New board\" in LeanKit to \"Add customer\" in Gorgias." canonical: "https://apiant.ai/connect/gorgias-to-leankit" --- # Connect Gorgias and LeanKit When **New ticket** fires in [Gorgias](https://apiant.ai/connections/gorgias), your agent runs **Add Card Connections** in [LeanKit](https://apiant.ai/connections/leankit), or **New board** in LeanKit to **Add customer** in Gorgias. Describe the whole flow and it is built, tested on every scenario and kept running. Gorgias **2** triggers Gorgias **13** actions LeanKit **3** triggers LeanKit **37** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gorgias and LeanKit to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gorgias and LeanKit can do together ### From Gorgias to LeanKit - When **New ticket** in Gorgias then **Add Card Connections** in LeanKit - When **New ticket message** in Gorgias then **Add Comment** in LeanKit ### From LeanKit to Gorgias - When **New board** in LeanKit then **Add customer** in Gorgias - When **New card** in LeanKit then **Add tag to ticket** in Gorgias Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gorgias and LeanKit ## Triggers and actions 5 triggers · 50 actions - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). - Trigger **New board** Polling trigger: fires when a new board is created. - Trigger **New card** Polling trigger: fires when a new card is added to the specified board. - Trigger **New card in lane** Polling trigger: fires when a new card is added to the specified lane in the specified board. - Action **Add Card Connections** Create parent and child connections — LeanKit AgilePlace v2 API (connections/create) - Action **Add Comment** Create a comment — LeanKit AgilePlace v2 API (comment/create) - Action **Archive a board** Archive a board — LeanKit AgilePlace v2 API (board/archive) - Action **Assign or unassign one or more users or teams to cards** Assign or unassign one or more users or teams to cards — LeanKit AgilePlace v2 API (card/assign-members) - Action **Create a card** Create a card — LeanKit AgilePlace v2 API (card/create) - Action **Create an attachment** Create an attachment — LeanKit AgilePlace v2 API (attachment/create) - Action **Create a new board** Create a new board — LeanKit AgilePlace v2 API (board/create) - Action **Create a new planning increment** Create a new planning increment — LeanKit AgilePlace v2 API (planning-series/create-increment) - Action **Create a new planning series** Create a new planning series — LeanKit AgilePlace v2 API (planning-series/create-series) - Action **Create a team** Create a team — LeanKit AgilePlace v2 API (team/create) - Action **Create dependencies** Create dependencies — LeanKit AgilePlace v2 API (dependencies/create) - Action **Delete a board** Delete a board — LeanKit AgilePlace v2 API (board/delete) - Action **Delete an attachment** Delete an attachment — LeanKit AgilePlace v2 API (attachment/delete) - Action **Delete a planning increment by id** Delete a planning increment by id — LeanKit AgilePlace v2 API (planning-series/delete-increment) - Action **Delete a team** Delete a team — LeanKit AgilePlace v2 API (team/delete) - Action **Delete Card** Delete a card by id — LeanKit AgilePlace v2 API (card/delete) - Action **Delete multiple cards** Delete multiple cards — LeanKit AgilePlace v2 API (card/delete-many) - Action **Get a list of attachments for a card** Get a list of attachments for a card — LeanKit AgilePlace v2 API (attachment/list) - Action **Get a list of cards** Get a list of cards — LeanKit AgilePlace v2 API (card/list) - Action **Get a list of leaf lanes for a board (lanes that can hold cards)** Get a list of leaf lanes for a board (lanes that can hold cards) — LeanKit AgilePlace v2 API (board/leaf-lanes) - Action **Get a list of parent cards** Get a list of parent cards — LeanKit AgilePlace v2 API (connections/parents) - Action **Get a list of planning series for an account** Get a list of planning series for an account — LeanKit AgilePlace v2 API (planning-series/list-series) - Action **Get a list of tags on a board** Get a list of tags on a board — LeanKit AgilePlace v2 API (tags/list) - Action **Get a list of task cards for a card** Get a list of task cards for a card — LeanKit AgilePlace v2 API (card/list-tasks) - Action **Get an attachment's contents** Get an attachment's contents — LeanKit AgilePlace v2 API (attachment/get) - Action **Get a specified planning series** Get a specified planning series — LeanKit AgilePlace v2 API (planning-series/get-series) - Action **Get Board** Retrieve a board by ID, including its lanes. - Action **Get Card** Get card details by card id — LeanKit AgilePlace v2 API (card/get) - Action **Get User** Retrieve a user by ID. - Action **List Boards** List boards on the account. - Action **List Board Users** List board users — LeanKit AgilePlace v2 API (board/user-roles) - Action **List Comments** List comments on a card. - Action **List Users** List users on the account. - Action **Move Card** Move a card — LeanKit AgilePlace v2 API (card/move) - Action **Search Cards** Search cards on a board with filters. - Action **Unarchive a board** Unarchive a board — LeanKit AgilePlace v2 API (board/unarchive) - Action **Update Card** Update a card — LeanKit AgilePlace v2 API (card/update) ## Each app on its own - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) - [ **LeanKit** LeanKit is a Kanban-style project and work management platform. Manage boards, cards, lanes, and users.](https://apiant.ai/connections/leankit) Reviews ## What our customers say ## More from Gorgias - [ **Gorgias to Brevo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/gorgias-to-brevo) - [ **Gorgias to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/gorgias-to-google-gemini) - [ **Gorgias to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/gorgias-to-odoo-crm) - [ **Gorgias to Order Sender** Order Sender is a Mobile Sales tool for Order Collection, designed for Sales Networks and Sales Agents.](https://apiant.ai/connect/gorgias-to-order-sender) - [ **Gorgias to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gorgias-to-hubspot) - [ **Gorgias to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gorgias-to-salesforce) ## More into LeanKit - [ **HubSpot to LeanKit** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-leankit) - [ **ActiveCampaign to LeanKit** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-leankit) - [ **JIRA to LeanKit** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-leankit) - [ **Intercom to LeanKit** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-leankit) - [ **Freshdesk to LeanKit** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-leankit) - [ **Klaviyo to LeanKit** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/klaviyo-to-leankit) Questions ## Gorgias and LeanKit, answered ### ### What can start an automation from Gorgias? Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LeanKit when something happens in Gorgias? Any of LeanKit's 37 actions, including Create a card, Create an attachment, Create a new board and Create a new planning increment. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LeanKit to Gorgias? Yes. When something happens in LeanKit, your agent can act in Gorgias too. This page covers both directions: LeanKit's triggers and Gorgias's actions are listed here as well. ### ### Do I have to build a connector for Gorgias or LeanKit? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gorgias and LeanKit without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.