--- title: "Connect Gorgias to HeySummit - APIANT.ai" description: "When \"New ticket\" fires in Gorgias, your agent runs \"Add event\" in HeySummit." canonical: "https://apiant.ai/connect/gorgias-to-heysummit" --- # Connect Gorgias to HeySummit When **New ticket** fires in [Gorgias](https://apiant.ai/connections/gorgias), your agent runs **Add event** in [HeySummit](https://apiant.ai/connections/heysummit). Describe the whole flow and it is built, tested on every scenario and kept running. Gorgias **2** triggers Gorgias **13** actions HeySummit **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gorgias and HeySummit to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gorgias can start in HeySummit - When **New ticket** in Gorgias then **Add event** in HeySummit - When **New ticket message** in Gorgias then **Update event** in HeySummit Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gorgias and HeySummit ## Triggers and actions 2 triggers · 30 actions - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). - Action **Add attendee** Registers a new attendee for a HeySummit event, optionally assigning a ticket, registration answers and email preferences. Returns the created attendee. - Action **Add attendee to talk** Adds an existing event attendee to a talk, respecting ticket access and talk capacity, and returns the talk-attendee registration. Adding an attendee who is already on the talk returns the existing registration. - Action **Add coupon** Creates a discount coupon for a HeySummit event and returns the new coupon. - Action **Add event** Creates a new event in HeySummit and returns the created event. - Action **Add speaker** Creates a speaker on a HeySummit event and returns the new speaker record. - Action **Add talk** Creates a new talk in a HeySummit event and returns the created talk, including its id and page links. - Action **Attach ticket to attendee** Attaches a ticket to an existing attendee of an event and returns the updated attendee. If the attendee already holds the ticket, nothing changes. - Action **Delete attendee** Permanently deletes an attendee from a HeySummit event. - Action **Get attendee** Returns the full details of a single attendee in a HeySummit event, including registration status, attended talks, registration answers and email preferences. - Action **Get event** Returns the details of a HeySummit event, including its title, dates, status and timezone. - Action **Get speaker** Returns one speaker from a HeySummit event, including their name, company, bio, headshot and active status. - Action **Get talk** Returns one talk from a HeySummit event, including its schedule, speakers, categories and video settings. An error occurs if the talk is not found. - Action **List events** Returns the events you have access to in HeySummit, optionally narrowed to live, archived, evergreen, or open-for-registration events. - Action **List session submissions** Returns the submitted, approved and rejected session proposals for an event, including each proposal's details, review state and submitter information. - Action **Update event** Updates an existing HeySummit event's details, such as its title, company information, dates, visibility and site settings. Only the fields you fill in are changed. - Action **Update speaker** Updates a speaker on a HeySummit event and returns the updated speaker. Fields left blank keep their current values. - Action **Update talk** Updates an existing talk in a HeySummit event. Only the fields you fill in are changed, and the updated talk is returned. ## Each app on its own - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) - [ **HeySummit** HeySummit is a platform to help you increase engagement, conversions and revenue for your online summits.](https://apiant.ai/connections/heysummit) Reviews ## What our customers say ## More from Gorgias - [ **Gorgias to Brevo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/gorgias-to-brevo) - [ **Gorgias to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/gorgias-to-google-gemini) - [ **Gorgias to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/gorgias-to-odoo-crm) - [ **Gorgias to Order Sender** Order Sender is a Mobile Sales tool for Order Collection, designed for Sales Networks and Sales Agents.](https://apiant.ai/connect/gorgias-to-order-sender) - [ **Gorgias to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gorgias-to-hubspot) - [ **Gorgias to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gorgias-to-salesforce) ## More into HeySummit - [ **HubSpot to HeySummit** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-heysummit) - [ **Salesforce to HeySummit** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-heysummit) - [ **Slack to HeySummit** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-heysummit) - [ **Google Sheets to HeySummit** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-heysummit) - [ **Gmail to HeySummit** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-heysummit) - [ **Google Calendar to HeySummit** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-heysummit) Questions ## Gorgias and HeySummit, answered ### ### What can start an automation from Gorgias? Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HeySummit when something happens in Gorgias? Any of HeySummit's 17 actions, including Update event, Update speaker, Update talk and Add attendee. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HeySummit to Gorgias? HeySummit has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads HeySummit's API documentation and adds it. ### ### Do I have to build a connector for Gorgias or HeySummit? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gorgias and HeySummit without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.