--- title: "Connect Gorgias to Harvard Art Museums - APIANT.ai" description: "When \"New ticket\" fires in Gorgias, your agent runs \"Find exhibitions by criteria\" in Harvard Art Museums." canonical: "https://apiant.ai/connect/gorgias-to-harvard-art-museums" --- # Connect Gorgias to Harvard Art Museums When **New ticket** fires in [Gorgias](https://apiant.ai/connections/gorgias), your agent runs **Find exhibitions by criteria** in [Harvard Art Museums](https://apiant.ai/connections/harvard-art-museums). Describe the whole flow and it is built, tested on every scenario and kept running. Gorgias **2** triggers Gorgias **13** actions Harvard Art Museums **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gorgias and Harvard Art Museums to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. 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[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gorgias can start in Harvard Art Museums - When **New ticket** in Gorgias then **Find exhibitions by criteria** in Harvard Art Museums - When **New ticket message** in Gorgias then **Find objects by criteria** in Harvard Art Museums Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gorgias and Harvard Art Museums ## Triggers and actions 2 triggers · 23 actions - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). - Action **Find exhibitions by criteria** Searches the Harvard Art Museums exhibitions by keyword, venue, person, status or date and returns the matching exhibitions. - Action **Find objects by criteria** Searches the Harvard Art Museums collection and returns the objects that match the criteria you give, such as keyword, title, artist, classification or year made. - Action **Find people by criteria** Searches the Harvard Art Museums people (artists, sitters, donors, authors and more) by criteria and returns the matching person records. - Action **Find publications by criteria** Searches the Harvard Art Museums publications that have been written about or illustrate artworks in the collection, by keyword, person, group, year or other criteria. - Action **Get exhibition** Returns the full record for one Harvard Art Museums exhibition, including its venues, images, publications and videos. - Action **Get object** Returns the full record of one object in the Harvard Art Museums collection, including its people, images, exhibitions and publications. - Action **Get person** Returns the full record for one person associated with the Harvard Art Museums collections, such as an artist, sitter, donor or author. - Action **List classifications** Returns the classifications Harvard Art Museums curators use to categorize items in the collections, such as Prints or Sculpture, with each one's object count. - Action **List cultures** Returns the cultures used to describe items in the Harvard Art Museums collections, optionally filtered by a search. - Action **List galleries** Returns the galleries in the Harvard Art Museums building, optionally filtered by floor or a search query. ## Each app on its own - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) - [ **Harvard Art Museums** Art](https://apiant.ai/connections/harvard-art-museums) Reviews ## What our customers say ## More from Gorgias - [ **Gorgias to Brevo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/gorgias-to-brevo) - [ **Gorgias to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/gorgias-to-google-gemini) - [ **Gorgias to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/gorgias-to-odoo-crm) - [ **Gorgias to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gorgias-to-hubspot) - [ **Gorgias to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gorgias-to-salesforce) - [ **Gorgias to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/gorgias-to-slack) ## More into Harvard Art Museums - [ **HubSpot to Harvard Art Museums** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-harvard-art-museums) - [ **Salesforce to Harvard Art Museums** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-harvard-art-museums) - [ **Slack to Harvard Art Museums** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-harvard-art-museums) - [ **Google Sheets to Harvard Art Museums** Google Sheets](https://apiant.ai/connect/google-sheets-to-harvard-art-museums) - [ **Gmail to Harvard Art Museums** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-harvard-art-museums) - [ **Google Calendar to Harvard Art Museums** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-harvard-art-museums) Questions ## Gorgias and Harvard Art Museums, answered ### ### What can start an automation from Gorgias? Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Harvard Art Museums when something happens in Gorgias? Any of Harvard Art Museums's 10 actions, including Find exhibitions by criteria, Find objects by criteria, Find people by criteria and Find publications by criteria. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Harvard Art Museums to Gorgias? Harvard Art Museums has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Harvard Art Museums's API documentation and adds it. ### ### Do I have to build a connector for Gorgias or Harvard Art Museums? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gorgias and Harvard Art Museums without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.