--- title: "Connect Gorgias to eBird - APIANT.ai" description: "When \"New ticket\" fires in Gorgias, your agent runs \"Find adjacent regions\" in eBird." canonical: "https://apiant.ai/connect/gorgias-to-ebird" --- # Connect Gorgias to eBird When **New ticket** fires in [Gorgias](https://apiant.ai/connections/gorgias), your agent runs **Find adjacent regions** in [eBird](https://apiant.ai/connections/ebird). Describe the whole flow and it is built, tested on every scenario and kept running. Gorgias **2** triggers Gorgias **13** actions eBird **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gorgias and eBird to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gorgias can start in eBird - When **New ticket** in Gorgias then **Find adjacent regions** in eBird - When **New ticket message** in Gorgias then **Find historic observations on a date** in eBird Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gorgias and eBird ## Triggers and actions 2 triggers · 34 actions - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). - Action **Find adjacent regions** regions bordering the given region (subnational1 level only). - Action **Find historic observations on a date** observations reported for a region on a specific calendar date. - Action **Find hotspots in a region** list of eBird hotspots within a region. - Action **Find nearby hotspots** eBird hotspots near a lat/lng point within a radius. - Action **Find nearby notable observations** recent rare-species sightings near a lat/lng point. - Action **Find nearby observations** recent observations within a radius (lat/lng, dist km) of a point. - Action **Find nearby observations of a species** recent sightings of one species near a lat/lng point. - Action **Find recent notable observations in a region** recent sightings of locally/nationally rare species in a region. - Action **Find recent observations in a region** recent bird observations (default last 14 days) for a region code (country/state/county). - Action **Find recent observations of a species in a region** recent sightings of one species within a region. - Action **Find species list for a region** full list of species ever reported in a region. - Action **Get checklist** full detail of one submitted checklist by its submission id. - Action **Get eBird taxonomy** the full eBird taxonomy (species codes, scientific/common names, categories). - Action **Get hotspot info** details (name, lat/lng, latest observation date, species count) for one hotspot. - Action **Get nearest observations of a species** nearest locations (up to 50km) where a given species was recently seen, relative to a lat/lng. - Action **Get regional statistics for a date** number of checklists/contributors/species for a region on a date. - Action **Get region info** display name and bounding box for a region code. - Action **Get top 100 contributors** top birders/checklist submitters for a region on a date. - Action **List recent checklists** feed of recently submitted checklists for a region. - Action **List sub-regions** child region codes (e.g. states in a country, counties in a state) for a parent region. - Action **List taxonomic groups** species grouped by taxonomic family/group for a given grouping scheme. ## Each app on its own - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) - [ **eBird** Retrieve recent or notable birding observations within a region](https://apiant.ai/connections/ebird) Reviews ## What our customers say ## More from Gorgias - [ **Gorgias to Brevo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/gorgias-to-brevo) - [ **Gorgias to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/gorgias-to-google-gemini) - [ **Gorgias to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/gorgias-to-odoo-crm) - [ **Gorgias to Order Sender** Order Sender is a Mobile Sales tool for Order Collection, designed for Sales Networks and Sales Agents.](https://apiant.ai/connect/gorgias-to-order-sender) - [ **Gorgias to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gorgias-to-hubspot) - [ **Gorgias to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gorgias-to-salesforce) ## More into eBird - [ **Google Calendar to eBird** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ebird) - [ **HubSpot to eBird** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ebird) - [ **Salesforce to eBird** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ebird) - [ **Slack to eBird** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ebird) - [ **Google Sheets to eBird** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-ebird) - [ **Gmail to eBird** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ebird) Questions ## Gorgias and eBird, answered ### ### What can start an automation from Gorgias? Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in eBird when something happens in Gorgias? Any of eBird's 21 actions, including Find adjacent regions, Find historic observations on a date, Find hotspots in a region and Find nearby hotspots. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from eBird to Gorgias? eBird has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads eBird's API documentation and adds it. ### ### Do I have to build a connector for Gorgias or eBird? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gorgias and eBird without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.