# Connect Google Forms and Gorgias When **New Form Response** fires in [Google Forms](https://apiant.ai/connections/google-forms), your agent runs **Add customer** in [Gorgias](https://apiant.ai/connections/gorgias), or **New ticket** in Gorgias to **Add Question** in Google Forms. Describe the whole flow and it is built, tested on every scenario and kept running. Google Forms **2** triggers Google Forms **6** actions Gorgias **2** triggers Gorgias **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Google Forms and Gorgias to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Google Forms and Gorgias can do together ### From Google Forms to Gorgias - When **New Form Response** in Google Forms then **Add customer** in Gorgias - When **New or Updated Form Response** in Google Forms then **Add tag to ticket** in Gorgias ### From Gorgias to Google Forms - When **New ticket** in Gorgias then **Add Question** in Google Forms - When **New ticket message** in Gorgias then **Create Form** in Google Forms Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Google Forms and Gorgias ## Triggers and actions 4 triggers · 19 actions - Trigger **New Form Response** Triggers when a new form response is received. - Trigger **New or Updated Form Response** Triggers when a form response is added or modified. - Action **Add Question** Adds a question (short answer, paragraph, multiple choice, checkboxes or drop-down) to an existing form. - Action **Create Form** Creates a new, empty Google Form with a title. Add questions with Add Question. - Action **Get Form** Returns a form's title, description, responder link and questions. - Action **Get Form Response** Returns one response submitted to a form, with its answers. - Action **List Form Responses** Returns the responses submitted to a form, with each response's answers. - Action **Update Form Info** Updates a form's title and/or description; a field left blank is kept. - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). ## Each app on its own - [ **Google Forms** Google Forms is an easy way to collect data from the web with a simple UI and powerful editor.](https://apiant.ai/connections/google-forms) - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) Reviews ## What our customers say ## More from Google Forms - [ **Google Forms to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/google-forms-to-hubspot) - [ **Google Forms to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/google-forms-to-salesforce) - [ **Google Forms to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/google-forms-to-slack) - [ **Google Forms to Google Sheets** Google Sheets](https://apiant.ai/connect/google-forms-to-google-sheets) - [ **Google Forms to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/google-forms-to-mailchimp) - [ **Google Forms to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/google-forms-to-stripe) ## More into Gorgias - [ **Google Sheets to Gorgias** Google Sheets](https://apiant.ai/connect/google-sheets-to-gorgias) - [ **Gmail to Gorgias** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-gorgias) - [ **Google Calendar to Gorgias** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-gorgias) - [ **Google Drive to Gorgias** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-gorgias) - [ **Airtable to Gorgias** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-gorgias) - [ **Asana to Gorgias** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-gorgias) Questions ## Google Forms and Gorgias, answered ### ### What can start an automation from Google Forms? Any of Google Forms's 2 triggers in the catalog, including New Form Response and New or Updated Form Response. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Gorgias when something happens in Google Forms? Any of Gorgias's 13 actions, including Create Ticket, Create Ticket Message, Update customer and Update ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Gorgias to Google Forms? Yes. When something happens in Gorgias, your agent can act in Google Forms too. This page covers both directions: Gorgias's triggers and Google Forms's actions are listed here as well. ### ### Do I have to build a connector for Google Forms or Gorgias? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.