Connect Google Docs to Support Board

Both apps 76Google Docs 40Support Board 36

• Trigger
  Document Deleted

  Triggers when an existing Google Doc is deleted (moved to trash). This trigger monitors Google Docs and fires when documents are trashed.

• Trigger
  Document Placeholder Filled

  Triggers when a Google Doc's plain text changes such that a configured placeholder token/pattern is no longer present (i.e., the document has been filled in). This trigger monitors a specific Google Doc and fires when a placeholder pattern that was previously present is no longer found in the document's plain text.

• Trigger
  Document Search Update

  Triggers when a Google Doc matching a user-defined search query is newly created or updated since the last poll. This trigger uses timestamp filtering to efficiently monitor documents.

• Trigger
  Document Structure Changed

  Triggers when a Google Doc's structure changes (headers/footers added/removed, tables/images count changes). This trigger monitors a specific document for structural changes like: - Headers added or removed - Footers added or removed - Tables added or removed - Images (inline objects) added or removed - Positioned objects added or removed - Footnotes added or removed

• Trigger
  Document Updated

  Triggers when an existing Google Doc is updated or modified. This trigger monitors Google Docs and fires when documents are updated.

• Trigger
  Document Word Count Threshold

  Triggers when a Google Doc's word/character count crosses a user-defined threshold. This trigger monitors a specific Google Doc and fires when its word or character count becomes greater than or equal to the configured threshold value.

• Trigger
  Keyword Detected in Document

  Triggers when a specific keyword or phrase first appears in a Google Doc. This trigger monitors a Google Doc and fires once when the specified keyword is detected. After the keyword is found, the trigger will not fire again until reset.

• Trigger
  New Document Added

  Triggers when a new Google Doc is added/created. This trigger monitors Google Docs and fires when new documents are detected.

• Trigger
  New Document Created

  Triggers when a new Google Doc is created. This trigger monitors Google Docs and fires when new documents are detected. Uses timestamp filtering to efficiently poll for new documents.

• Trigger
  New Folder Created in Root

  Triggers when a new folder is created in the root folder of Google Drive. This trigger monitors Google Drive and fires when new folders are detected in the root directory.

• Action
  Copy Document

  Tool to create a copy of an existing google document. use this to duplicate a document, for example, when using an existing document as a template. the copied document will have a default title (e.g., 'copy of [original title]') if no new title is provided, and will be placed in the user's root google drive folder.

• Action
  Create Document

  Creates a new google docs document using the provided title as filename and inserts the initial text at the beginning if non-empty, returning the document's id and metadata (excluding body content).

• Action
  Create Document Markdown

  Creates a new google docs document, optionally initializing it with a title and content provided as markdown text.

• Action
  Create Footer

  Tool to create a new footer in a google document. use when you need to add a footer, optionally specifying its type and the section it applies to.

• Action
  Create Footnote

  Tool to create a new footnote in a google document. use this when you need to add a footnote at a specific location or at the end of the document body.

• Action
  Create Header

  Tool to create a new header in a google document. use this tool when you need to add a header to a document, optionally specifying the section it applies to.

• Action
  Create Named Range

  Tool to create a new named range in a google document. use this to assign a name to a specific part of the document for easier reference or programmatic manipulation.

• Action
  Create Paragraph Bullets

  Tool to add bullets to paragraphs within a specified range in a google document. use when you need to format a list or a set of paragraphs as bullet points.

• Action
  Delete Content Range

  Tool to delete a range of content from a google document. use when you need to remove a specific portion of text or other structural elements within a document.

• Action
  Delete Footer

  Tool to delete a footer from a google document. use when you need to remove a footer from a specific section or the default footer.

• Action
  Delete Header

  Deletes the header from the specified section or the default header if no section is specified. use this tool to remove a header from a google document.

• Action
  Delete Named Range

  Tool to delete a named range from a google document. use when you need to remove a previously defined named range by its id or name.

• Action
  Delete Paragraph Bullets

  Tool to remove bullets from paragraphs within a specified range in a google document. use when you need to clear bullet formatting from a section of a document.

• Action
  Delete Table

  Tool to delete an entire table from a google document. use when you have the document id and the specific start and end index of the table element to be removed. the table's range can be found by inspecting the document's content structure.

• Action
  Delete Table Column

  Tool to delete a column from a table in a google document. use this tool when you need to remove a specific column from an existing table within a document.

• Action
  Delete Table Row

  Tool to delete a row from a table in a google document. use when you need to remove a specific row from an existing table.

• Action
  Get Document By Id

  Retrieves an existing google document by its id; will error if the document is not found.

• Action
  Insert Inline Image

  Tool to insert an image from a given uri at a specified location in a google document as an inline image. use when you need to add an image to a document programmatically.

• Action
  Insert Page Break

  Tool to insert a page break into a google document. use when you need to start new content on a fresh page, such as at the end of a chapter or section.

• Action
  Insert Table Action

  Tool to insert a table into a google document. use when you need to add a new table at a specific location or at the end of a segment (like document body, header, or footer) in a document.

• Action
  Insert Table Column

  Tool to insert a new column into a table in a google document. use this tool when you need to add a column to an existing table at a specific location.

• Action
  Insert Text Action

  Tool to insert a string of text at a specified location within a google document. use when you need to add new text content to an existing document.

• Action
  Replace All Text

  Tool to replace all occurrences of a specified text string with another text string throughout a google document. use when you need to perform a global find and replace operation within a document.

• Action
  Replace Image

  Tool to replace a specific image in a document with a new image from a uri. use when you need to update an existing image within a google doc.

• Action
  Search Documents

  Search for google documents using various filters including name, content, date ranges, and more.

• Action
  Unmerge Table Cells

  Tool to unmerge previously merged cells in a table. use this when you need to revert merged cells in a google document table back to their individual cell states.

• Action
  Update Document Markdown

  Replaces the entire content of an existing google docs document with new markdown text; requires edit permissions for the document.

• Action
  Update Document Style

  Tool to update the overall document style, such as page size, margins, and default text direction. use when you need to modify the global style settings of a google document.

• Action
  Update Existing Document

  Applies programmatic edits, such as text insertion, deletion, or formatting, to a specified google doc using the `batchupdate` api method.

• Action
  Update Table Row Style

  Tool to update the style of a table row in a google document. use when you need to modify the appearance of specific rows within a table, such as setting minimum row height or marking rows as headers.

• Action
  Add Conversation

  Creates a new conversation.

• Action
  Add Note

  Adds a new note to a conversation.

• Action
  Add User

  Create a new user in Support Board.

• Action
  Delete Message

  Deletes an existing message.

• Action
  Delete Note

  Deletes a note from a conversation.

• Action
  Delete User

  Deletes a user and all linked conversations and messages.

• Action
  Delete Users

  Deletes multiple users and all linked conversations and messages.

• Action
  Direct Message

  Sends a direct chat message.

• Action
  Get Agents in Conversation

  Returns an array with all the agents with at least one message in the conversation.

• Action
  Get Conversation

  Returns a conversation and the messages of the conversation.

• Action
  Get Conversations

  Returns all the conversations. Each conversation includes the last message of the conversation.

• Action
  Get External Setting

  Returns an external setting. External settings are saved on a dedicated database row.

• Action
  Get Last Agent in Conversation

  Returns the last agent who answered a conversation.

• Action
  Get Last Message

  Returns the last message in a conversation.

• Action
  Get Multi Setting

  Returns a subsetting of another setting.

• Action
  Get New Conversations

  Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get New Messages

  Returns the messages of a conversation created after the given date/ID.

• Action
  Get New User Conversations

  Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get Notes

  Returns the internal notes of a conversation.

• Action
  Get Setting

  Returns a setting saved in the Settings area.

• Action
  Get Settings

  Returns an array with all the settings.

• Action
  Get User

  Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.

• Action
  Get User Conversations

  Returns the conversations of a user. Each conversation includes the last message of the conversation.

• Action
  Google Translate

  Translates multiple strings via Google Translate.

• Action
  Login

  Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.

• Action
  Push Notification

  Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.

• Action
  Search Conversations

  Returns the conversations matching the search.

• Action
  Search User Conversations

  Returns the conversations of the given user ID that matches the search terms.

• Action
  Send Message

  Adds a new message to an existing conversation.

• Action
  Telegram Send Message

  Sends a message to Telegram.

• Action
  Update Conversation Agent

  Assigns or update the agent assigned to a conversation.

• Action
  Update Conversation Department

  Updates the department of a conversation.

• Action
  Update Conversation Status

  Updates the status code of a conversation.

• Action
  Update Message

  Updates an existing message.

• Action
  Update User

  Updates the details of an existing user.

• Action
  WhatsApp Send Message

  Sends a message to a WhatsApp number.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.