--- title: "Connect Google Contacts and ServiceNow - APIANT.ai" description: "When \"New Contact\" fires in Google Contacts, your agent runs \"Add File Attachment to Record\" in ServiceNow." canonical: "https://apiant.ai/connect/google-contacts-to-servicenow" --- # Connect Google Contacts and ServiceNow When **New Contact** fires in [Google Contacts](https://apiant.ai/connections/google-contacts), your agent runs **Add File Attachment to Record** in [ServiceNow](https://apiant.ai/connections/servicenow), or **New Attachment Added** in ServiceNow to **Add Contact to Group** in Google Contacts. Describe the whole flow and it is built, tested on every scenario and kept running. Google Contacts **3** triggers Google Contacts **7** actions ServiceNow **7** triggers ServiceNow **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Google Contacts and ServiceNow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Google Contacts and ServiceNow can do together ### From Google Contacts to ServiceNow - When **New Contact** in Google Contacts then **Add File Attachment to Record** in ServiceNow - When **New Group** in Google Contacts then **Create Record** in ServiceNow ### From ServiceNow to Google Contacts - When **New Attachment Added** in ServiceNow then **Add Contact to Group** in Google Contacts - When **New Comment Added** in ServiceNow then **Create Contact** in Google Contacts Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Google Contacts and ServiceNow ## Triggers and actions 10 triggers · 14 actions - Trigger **New Contact** Triggers when a new contact is added to Google Contacts. - Trigger **New Group** Triggers when a new contact group (label) is created in Google Contacts. - Trigger **New or Updated Contact** Triggers when a contact is added to Google Contacts or an existing contact is changed. - Action **Add Contact to Group** Adds an existing contact to a contact group (label). - Action **Create Contact** Creates a new contact in Google Contacts with a name, email address, phone number, company and notes. - Action **Create Group** Creates a new contact group (label) in Google Contacts. - Action **Delete Contact** Permanently deletes a contact from Google Contacts. - Action **Find Contact** Finds contacts whose name, email address, phone number or company matches the search text. - Action **Get Contact** Returns a contact's name, email addresses, phone numbers, company, notes and group memberships. - Action **Update Contact** Updates an existing Google contact's name, email address, phone number, company or notes; fields left blank are kept. - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. ## Each app on its own - [ **Google Contacts** Google Contacts, the address book built into Gmail, lets you keep track of all your contacts, see when you...](https://apiant.ai/connections/google-contacts) - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) Reviews ## What our customers say ## More from Google Contacts - [ **Google Contacts to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/google-contacts-to-elevenlabs) - [ **Google Contacts to no2bounce** Catch-all and Risky Email Validation Instant Results to Enhance Email Deliverability](https://apiant.ai/connect/google-contacts-to-no2bounce) - [ **Google Contacts to Twenty** Twenty is a modern Open-Source CRM platform.](https://apiant.ai/connect/google-contacts-to-twenty) - [ **Google Contacts to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/google-contacts-to-hubspot) - [ **Google Contacts to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/google-contacts-to-salesforce) - [ **Google Contacts to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/google-contacts-to-slack) ## More into ServiceNow - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **Google Sheets to ServiceNow** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) Questions ## Google Contacts and ServiceNow, answered ### ### What can start an automation from Google Contacts? Any of Google Contacts's 3 triggers in the catalog, including New Contact, New Group and New or Updated Contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow when something happens in Google Contacts? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceNow to Google Contacts? Yes. When something happens in ServiceNow, your agent can act in Google Contacts too. This page covers both directions: ServiceNow's triggers and Google Contacts's actions are listed here as well. ### ### Do I have to build a connector for Google Contacts or ServiceNow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Google Contacts and ServiceNow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.