--- title: "Connect Gong to Fergus - APIANT.ai" description: "When \"New User\" fires in Gong, your agent runs \"Add Contact\" in Fergus. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/gong-to-fergus" --- # Connect Gong to Fergus When **New User** fires in [Gong](https://apiant.ai/connections/gong), your agent runs **Add Contact** in [Fergus](https://apiant.ai/connections/fergus). Describe the whole flow and it is built, tested on every scenario and kept running. Gong **1** trigger Gong **31** actions Fergus **31** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Gong and Fergus to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Gong can start in Fergus - When **New User** in Gong then **Add Contact** in Fergus - When **New User** in Gong then **Add Task** in Fergus Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Gong and Fergus ## Triggers and actions 1 trigger · 62 actions - Trigger **New User** Triggers when a new user is added to your Gong company. - Action **Add a "Content Shared" Event Into Gong's Activity Timeline** Adds a "Content Shared" event to Gong's activity timeline, recording that a Gong user shared a piece of content (such as a contract or proposal) with external recipients. - Action **Add a "Content Viewed" Event Into Gong's Activity Timeline** Records that an external participant viewed a piece of content (for example a contract or presentation) as an event on Gong's activity timeline. - Action **Add a "Custom Action" Event Into Gong's Activity Timeline** Adds a custom action event, such as a contract signed by a prospect, to Gong's activity timeline. - Action **Add Call** Creates a new call record in Gong, optionally with a link Gong downloads the recording from. - Action **Add Call Media** Uploads a recording file to a call previously created in Gong with Add Call. - Action **Add Digital Interaction** Posts a digital interaction (such as a page view or link click) by a person into Gong's activity timeline. - Action **Ask About Entity** Asks Gong AI a natural-language question about a CRM account, deal, contact or lead and returns the answer, generated from that entity's calls and emails. Consumes Gong credits. - Action **Assign Prospects to Flow** Assigns up to 100 CRM contacts or leads to a Gong Engage flow, owned by the Gong user you name. - Action **Create Meeting** Creates a new Gong meeting for an organizer and invitees, returning the meeting id and join link. - Action **Delete Meeting** Deletes a meeting that was created in Gong. - Action **Find Calls** Finds Gong calls by call ids, host users, workspace or date range and returns their detailed data, such as participants, topics, trackers and highlights. - Action **Find Flow by Name** Finds Gong Engage flows whose name contains the text you give, among the flows visible to a chosen Gong user. Returns up to 50 matches, best matches first. - Action **Find Users** Finds Gong users by their user ids and/or creation date range, returning each user's profile and settings. - Action **Generate Entity Brief** Generates an AI brief, configured in Gong's Agent Studio, for a CRM account, deal, contact or lead from its associated calls and emails. Consumes Gong credits. - Action **Get Call** Returns the details of a single Gong call, such as its title, host, start time, duration and direction. - Action **Get Call Transcripts** Returns the transcripts of Gong calls, either for specific calls or for all calls in a date range, with each speaker's sentences and timings. - Action **Get CRM Objects** Returns uploaded CRM objects (accounts, contacts, deals or leads) from a Gong Generic CRM integration by their CRM ids. - Action **Get User** Returns a Gong user's profile, including name, email, title, manager, active status and recording settings. - Action **List Calls** Returns the calls recorded in Gong that started within a date range, optionally limited to one workspace. - Action **List Calls in Library Folder** Returns the calls saved in a Gong library folder, with each call's title, note, snippet and link. - Action **List Flows** Returns the Gong Engage flows available to a user: company flows plus their personal and shared flows. - Action **List Library Folders** Returns the public Gong call library folders, optionally limited to one workspace. - Action **List Prospect Flows** Returns the Gong Engage flows assigned to the given prospects (by CRM prospect ID) or to the given flow instances. - Action **List Tasks** Returns the Engage tasks assigned to a Gong user, filtered by task type, action and status. - Action **List Users** Returns all of the company's users in Gong, with their contact details, manager and settings. - Action **List Workspaces** Returns all of the company's Gong workspaces, with each workspace's id, name and description. - Action **Unassign Flows by CRM Prospect ID** Removes a prospect (contact or lead) from the Gong Engage flows they are assigned to — all of them, or just one flow if you choose it. Returns the flow instances the prospect was removed from. - Action **Unassign Flows by Flow Instance ID** Removes prospects from Gong Engage flows by flow instance id and returns the instances that were successfully unassigned. - Action **Update Meeting** Updates an existing Gong meeting's time, title, invitees and conferencing provider. - Action **Update Task** Updates the status, due date or priority of an existing Gong Engage task. - Action **Upload CRM Objects** Uploads a batch of CRM accounts, contacts, deals, leads, business users or stages into Gong for a registered CRM integration. Processing happens asynchronously after upload. - Action **Add Calendar Event** Creates a new calendar event/booking. - Action **Add Contact** Creates a new contact. - Action **Add Note** Creates a new note against a record. - Action **Add Quote** Creates a new draft quote on a Fergus job. Supported for jobs whose job type is Quote or Estimate. - Action **Add Task** Creates a new task in Fergus, optionally linked to a job and assigned to employees. - Action **Archive Site** Archives a site in Fergus. The site can later be restored. - Action **Create Customer** Creates a new customer. - Action **Create Job** Creates a job in Fergus — an active job, a draft job, or a variation of an existing job. - Action **Create Site** Creates a new site. - Action **Delete Customer** Deletes a Fergus customer by ID. - Action **Edit Draft Job** Updates a draft job in Fergus. Only draft jobs can be edited; leave a field blank to keep its current value. - Action **Finalize Draft Job** Finalises a draft job in Fergus, turning it into an active job. - Action **Find All Quotes** Returns up to 100 quotes from across all jobs that match the specified status and date criteria. - Action **Find Customer** Returns the customers whose name, or main or billing contact's name, email or phone, contains the search text. - Action **Find Site** Finds sites by name, city, postal code, or free-text search. Returns the first page of matches (up to 10). - Action **Get Calendar Event** Returns a single Fergus calendar event by its ID, including title, start/end times, event type, assigned user, linked job/job phase and recurrence details. - Action **Get Contact** Returns a single Fergus contact (customer or site contact) by its ID, including name, position, company and contact items. - Action **Get Customer by ID** Returns a Fergus customer by its ID. - Action **Get Customer Invoice** Retrieves a customer invoice by ID. - Action **Get Job by ID** Retrieves a specific job using its unique ID. - Action **Get Quotes for Job** Returns all quotes for a Fergus job, optionally filtered by status. - Action **Get Site by ID** Retrieves a specific site using its unique ID. - Action **List Contacts** Lists contacts, with optional filtering. - Action **List Customer Invoices** Lists customer invoices, with optional filtering. - Action **List Notes** Returns the notes (with their replies) attached to a Fergus record. - Action **List Tasks** Lists the company's tasks, optionally filtered by status, assigned employee, job, due date range or overdue state. - Action **Update Contact** Updates an existing customer contact or site contact in Fergus. - Action **Update Customer** Updates an existing customer's details. - Action **Update Quote** Updates a draft quote on a Quote or Estimate job in Fergus: title, description and its sections with line items. - Action **Update Site** Updates an existing site's details. - Action **Update Task** Updates a task's description, due date, or assigned employees in Fergus. The job a task is linked to cannot be changed. ## Each app on its own - [ **Gong** Gong has helped thousands of sales pros have better sales conversations every day.](https://apiant.ai/connections/gong) - [ **Fergus** Fergus is a job management software for plumbers, electricians and other trades.](https://apiant.ai/connections/fergus) Reviews ## What our customers say ## More from Gong - [ **Gong to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gong-to-hubspot) - [ **Gong to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gong-to-salesforce) - [ **Gong to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/gong-to-slack) - [ **Gong to Google Sheets** Google Sheets](https://apiant.ai/connect/gong-to-google-sheets) - [ **Gong to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/gong-to-google-calendar) - [ **Gong to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/gong-to-google-drive) ## More into Fergus - [ **Outlook to Fergus** Outlook is Microsoft's email and calendaring platform integrating contacts and scheduling, enabling users to...](https://apiant.ai/connect/outlook-to-fergus) - [ **HubSpot to Fergus** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-fergus) - [ **Salesforce to Fergus** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-fergus) - [ **Slack to Fergus** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-fergus) - [ **Google Sheets to Fergus** Google Sheets](https://apiant.ai/connect/google-sheets-to-fergus) - [ **Gmail to Fergus** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-fergus) Questions ## Gong and Fergus, answered ### ### What can start an automation from Gong? Any of Gong's 1 trigger in the catalog, including New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fergus when something happens in Gong? Any of Fergus's 31 actions, including Create Customer, Create Job, Create Site and Update Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fergus to Gong? Fergus has no triggers in the catalog today, so automations start in Gong. If you need the other direction, ask: your agent reads Fergus's API documentation and adds it. ### ### Do I have to build a connector for Gong or Fergus? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Gong and Fergus without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.