Connect Gist and Packlink PRO

Both apps 34Gist 23Packlink PRO 11

• Trigger
  Conversation closed

  Fires when a conversation is closed. Webhook topic "Conversation Closed".

• Trigger
  New Contact

  Triggers when you add a new contact.

• Trigger
  New conversation

  Fires when a contact initiates a new conversation. Webhook topic "Contact Initiated Conversation".

• Trigger
  New message from contact

  Fires when a contact sends a message in a conversation. Webhook topic "Message From Contact".

• Trigger
  Performed an Event

  Triggers when a contact performs an event.

• Trigger
  Subscribed to a Campaign

  Triggers when a contact is subscribed to a campaign.

• Trigger
  Tag Added to Contact

  Triggers when a specific tag gets added to a contact.

• Trigger
  Tag Removed From Contact

  Triggers when a specific tag gets removed from a contact.

• Trigger
  Unsubscribed From a Campaign

  Triggers when a contact is unsubscribed from a campaign.

• Trigger
  Updated a Contact Property

  Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.

• Action
  Add conversation

  Create a new conversation in Gist's helpdesk/live-chat.

• Action
  Add Tag to an Existing Contact

  Apply a tag to an existing contact.

• Action
  Assign conversation

  Assign an existing conversation to a teammate or team.

• Action
  Close conversation

  Close an existing conversation.

• Action
  Create or Update Contact

  Creates a new Contact or updates an existing one.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Find a Contact

  Finds an existing contact.

• Action
  Get a Contact

  Fetches a contact by ID. An error occurs if the contact is not found.

• Action
  Get conversation

  Retrieve a single conversation by id.

• Action
  List contacts

  List all contacts in the workspace.

• Action
  List conversations

  List all conversations in the workspace.

• Action
  Remove Tag From Existing Contact

  Removes a tag from an existing contact.

• Action
  Reply to conversation

  Add a reply message to an existing conversation.

• Trigger
  New Shipment

  Triggers when a new shipment is created in the Packlink PRO account.

• Trigger
  Shipment Status Updated

  Triggers when a Packlink PRO shipment changes status, e.g. from ready to in transit or delivered.

• Action
  Create Shipment

  Creates a shipment draft in Packlink PRO from a sender, a recipient and one parcel, and returns its Packlink reference.

• Action
  Get Shipment

  Returns one Packlink PRO shipment by its Packlink reference, including its status, carrier, price and tracking codes.

• Action
  Get Shipment Labels

  Returns the download links for a Packlink PRO shipment's shipping labels.

• Action
  Get Shipment Tracking

  Returns the tracking history of a Packlink PRO shipment: each event's time, description and city.

• Action
  Get Shipping Service

  Returns the details of one Packlink PRO shipping service: carrier, service name, transit time and price.

• Action
  List Drop-off Points

  Returns the drop-off points where a parcel for a given shipping service can be left near a postal code.

• Action
  List Shipments

  Returns the shipments in the Packlink PRO account, optionally filtered by status.

• Action
  List Warehouses

  Returns the sender warehouses (pickup addresses) saved in the Packlink PRO account.

• Action
  Search Shipping Services

  Returns the shipping services and prices Packlink PRO offers for one parcel between two postal codes.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.