Connect Gist and MiiTel

Both apps 50Gist 23MiiTel 27

• Trigger
  Conversation closed

  Fires when a conversation is closed. Webhook topic "Conversation Closed".

• Trigger
  New Contact

  Triggers when you add a new contact.

• Trigger
  New conversation

  Fires when a contact initiates a new conversation. Webhook topic "Contact Initiated Conversation".

• Trigger
  New message from contact

  Fires when a contact sends a message in a conversation. Webhook topic "Message From Contact".

• Trigger
  Performed an Event

  Triggers when a contact performs an event.

• Trigger
  Subscribed to a Campaign

  Triggers when a contact is subscribed to a campaign.

• Trigger
  Tag Added to Contact

  Triggers when a specific tag gets added to a contact.

• Trigger
  Tag Removed From Contact

  Triggers when a specific tag gets removed from a contact.

• Trigger
  Unsubscribed From a Campaign

  Triggers when a contact is unsubscribed from a campaign.

• Trigger
  Updated a Contact Property

  Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.

• Action
  Add conversation

  Create a new conversation in Gist's helpdesk/live-chat.

• Action
  Add Tag to an Existing Contact

  Apply a tag to an existing contact.

• Action
  Assign conversation

  Assign an existing conversation to a teammate or team.

• Action
  Close conversation

  Close an existing conversation.

• Action
  Create or Update Contact

  Creates a new Contact or updates an existing one.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Find a Contact

  Finds an existing contact.

• Action
  Get a Contact

  Fetches a contact by ID. An error occurs if the contact is not found.

• Action
  Get conversation

  Retrieve a single conversation by id.

• Action
  List contacts

  List all contacts in the workspace.

• Action
  List conversations

  List all conversations in the workspace.

• Action
  Remove Tag From Existing Contact

  Removes a tag from an existing contact.

• Action
  Reply to conversation

  Add a reply message to an existing conversation.

• Trigger
  New Meeting

  Triggers when a new meeting recording is added in MiiTel.

• Trigger
  New Phone Call

  Triggers when a new phone call is recorded in MiiTel.

• Action
  Bulk partially update phone call legs

  Partially update multiple call-detail records, returning {"call_details": [...]}.

• Action
  Create a presigned URL to upload call audio

  Mint a presigned URL for (re-)uploading a call's audio recording.

• Action
  Delete a phone call leg comment

  Delete one comment from a call-detail record.

• Action
  Get a meeting

  Retrieve one video meeting record, wrapped as {"video": {...}}.

• Action
  Get a phone call

  Retrieve one parent phone call and its nested call legs.

• Action
  Get a phone call leg

  Retrieve one call-detail record, wrapped as {"call_detail": {...}}.

• Action
  Get phone call leg audio

  Stream the audio recording for one call.

• Action
  Increment playback count of a phone call leg

  Record a playback of this phone call leg; returns when it was recorded.

• Action
  List a meeting's viewers

  List the users who have played the video — paginated, most recent first.

• Action
  Remove tags from a meeting

  Remove one tag from a video meeting record.

• Action
  Retrieve all tags assigned to a meeting

  Retrieve all tags currently assigned to a video meeting record.

• Action
  Retrieve all tags assigned to a phone call leg

  Retrieve all tags currently assigned to a call detail record.

• Action
  Retrieve a meeting recording's phrase summaries

  Retrieve the summarized transcript phrase groups of a video, by start time.

• Action
  Retrieve a meeting recording's summaries

  Retrieve a video's AI-generated and manual summaries, newest first.

• Action
  Retrieve call quality metrics for a phone call leg

  Retrieve call quality metrics for a specific call detail record.

• Action
  Retrieve dial start timestamp of a phone call leg

  Retrieve a call detail's dial_starts_at (ISO 8601); 404 if the id is unknown.

• Action
  Retrieve the comment list of a meeting recording

  Retrieve a video detail's comments, wrapped as {"video_comments": [...]}.

• Action
  Retrieve the comment list of a phone call leg

  Retrieve a call leg's comments, wrapped as {"comments": [...]}.

• Action
  Retrieve the transcript of a meeting recording

  Retrieve a video's transcript, wrapped as {"phrases": [...]}.

• Action
  Retrieve the transcript of a phone call leg

  Retrieve a call's transcript, one entry per participant track.

• Action
  Retrieve topics extracted from a meeting recording transcript

  Retrieve the list of topics extracted from a video meeting transcript.

• Action
  Update a meeting recording summary

  Update the text of an existing summary on a video.

• Action
  Update a meeting's access permission settings

  Update the access permission of a video; returns the updated settings.

• Action
  Update a transcript phrase of a phone call leg

  Correct one transcript phrase, returning the stored phrase as {"phrase": {...}}.

• Action
  Update the after-call-work end time of a phone call leg

  Update a call detail's After Call Work end timestamp (ISO 8601); 409 if already finalized.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.