--- title: "Connect GetResponse and Groove - APIANT.ai" description: "When \"New Autoresponder\" fires in GetResponse, your agent runs \"Add label to ticket\" in Groove." canonical: "https://apiant.ai/connect/getresponse-to-groove" --- # Connect GetResponse and Groove When **New Autoresponder** fires in [GetResponse](https://apiant.ai/connections/getresponse), your agent runs **Add label to ticket** in [Groove](https://apiant.ai/connections/groove), or **Customer Added** in Groove to **Find Contact** in GetResponse. Describe the whole flow and it is built, tested on every scenario and kept running. GetResponse **6** triggers GetResponse **11** actions Groove **9** triggers Groove **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want GetResponse and Groove to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What GetResponse and Groove can do together ### From GetResponse to Groove - When **New Autoresponder** in GetResponse then **Add label to ticket** in Groove - When **New Contact** in GetResponse then **Add message** in Groove ### From Groove to GetResponse - When **Customer Added** in Groove then **Find Contact** in GetResponse - When **Note Added** in Groove then **Get contact** in GetResponse Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with GetResponse and Groove ## Triggers and actions 15 triggers · 26 actions - Trigger **New Autoresponder** Triggers when a new autoresponder message is created in your GetResponse account. - Trigger **New Contact** Triggers when a new contact is added to your GetResponse account, optionally only for a chosen list or origin. - Trigger **New Form** Triggers when a new form is created in your GetResponse account, optionally limited to one list, a status or a name. - Trigger **New Landing Page** Triggers when a new landing page is created in your GetResponse account. - Trigger **New List** Triggers when a new list (campaign) is created in your GetResponse account. - Trigger **New Newsletter** Triggers when a new newsletter is created in your GetResponse account, optionally limited to one list, status, type, name or subject. - Action **Add custom field** Creates a new contact custom field definition in your GetResponse account. - Action **Add tag** Creates a new tag in your GetResponse account that you can then apply to contacts. - Action **Create Newsletter** Creates a newsletter in a GetResponse campaign and queues it for sending (or saves it as a draft). - Action **Delete newsletter** Deletes a newsletter from your GetResponse account. - Action **Find Contact** Returns the contacts that match an email address, name, list or other criteria you specify. - Action **Find List** Returns the GetResponse lists (campaigns) whose name matches the text you give, optionally limited to your default list. - Action **Find newsletters by criteria** Returns up to 1000 newsletters that match the criteria you give, such as subject, name, status, type, list or created/sent date range. - Action **Get contact** Returns one GetResponse contact by its ID, including its list, tags and custom field values. - Action **List custom fields** Returns the custom fields defined in your GetResponse account, optionally filtered by name. - Action **List tags** Returns the tags in your GetResponse account, optionally filtered by name or creation date and sorted by name or date. - Action **Remove Contact** Permanently removes a contact from your GetResponse account. Optionally records the removal as an unsubscribe from a specific message. - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. ## Each app on its own - [ **GetResponse** With an all-in-one suite of online marketing tools, GetResponse is the perfect solution to help you grow...](https://apiant.ai/connections/getresponse) - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) Reviews ## What our customers say ## More from GetResponse - [ **GetResponse to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/getresponse-to-hubspot) - [ **GetResponse to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/getresponse-to-salesforce) - [ **GetResponse to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/getresponse-to-slack) - [ **GetResponse to Google Sheets** Google Sheets](https://apiant.ai/connect/getresponse-to-google-sheets) - [ **GetResponse to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/getresponse-to-gmail) - [ **GetResponse to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/getresponse-to-google-calendar) ## More into Groove - [ **Google Sheets to Groove** Google Sheets](https://apiant.ai/connect/google-sheets-to-groove) - [ **Gmail to Groove** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-groove) - [ **Google Calendar to Groove** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-groove) - [ **Google Drive to Groove** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-groove) - [ **ActiveCampaign to Groove** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-groove) - [ **Airtable to Groove** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-groove) Questions ## GetResponse and Groove, answered ### ### What can start an automation from GetResponse? Any of GetResponse's 6 triggers in the catalog, including New Autoresponder, New Contact, New Form and New Landing Page. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Groove when something happens in GetResponse? Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Groove to GetResponse? Yes. When something happens in Groove, your agent can act in GetResponse too. This page covers both directions: Groove's triggers and GetResponse's actions are listed here as well. ### ### Do I have to build a connector for GetResponse or Groove? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use GetResponse and Groove without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.