Integration
Connect Geekbot and ManageEngine ServiceDesk Plus Cloud
When New Report fires in Geekbot, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Get current user in Geekbot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Geekbot and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Geekbot and ManageEngine ServiceDesk Plus Cloud can do together
From Geekbot to ManageEngine ServiceDesk Plus Cloud
When New Report in Geekbot
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Geekbot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Geekbot and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 3 triggers · 31 actions
- New Report
Triggers when a new standup report is submitted in Geekbot.
- Add out-of-office period
Schedules an out-of-office period for you or, if you are an admin, for another team member, covering whole days from the start date to the end date.
- Add poll
Creates a one-shot Geekbot poll that posts a question with answer choices to a channel.
- Add standup
Creates a new Geekbot standup with its questions, schedule and broadcast channel.
- Delete report
Deletes a standup report you authored, removing its broadcast message if one was posted.
- Delete standup
Deletes a standup and returns the details of the standup that was removed. You must have permission to edit the standup.
- Get current user
Returns the user who owns the connected API key, along with the team they belong to.
- Get poll
Returns one poll you created, including its schedule, channel, members and optionally its questions.
- Get report
Returns one submitted standup report, including who posted it, when, and the answer to each question.
- Get standup
Returns one standup by id, including its schedule, members, broadcast settings and optionally its questions.
- List out-of-office periods
Returns out-of-office periods for the team members you can view, ordered by start date, optionally narrowed by users, standups or a date window.
- List polls
Returns the active and paused polls you created in Geekbot, optionally filtered by state, channel, anonymity or creation date.
- List poll votes
Returns the vote results for a poll, grouped by broadcast and question. Without a date range it covers only the latest broadcast.
- List reports
Returns submitted Geekbot standup reports within a time window, optionally filtered by standup or user.
- List standups
Returns the active and paused standups visible to the connected user, with optional filters for state, anonymity, channel and creation date.
- List teams
Returns the Geekbot team tied to the connected API key, including its users who take part in at least one standup visible to the connected user.
- Start Report
Starts a standup immediately so its report questions go out, either to all of its participants or only to the users or emails you name. Returns the vendor's confirmation that the standup was queued.
- Update standup
Updates a standup's name, schedule, questions, channel and participants. Returns the updated standup.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Geekbot and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Geekbot?
Any of Geekbot's 1 trigger in the catalog, including New Report. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Geekbot?
Any of ManageEngine ServiceDesk Plus Cloud's 14 actions, including Create Request, Update problem, Update Request and Add request note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Geekbot?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Geekbot too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Geekbot's actions are listed here as well.
Do I have to build a connector for Geekbot or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Geekbot and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.