--- title: "Connect GAIL to Microsoft Teams - APIANT.ai" description: "When \"New Call in List\" fires in GAIL, your agent runs \"Update Channel Message\" in Microsoft Teams." canonical: "https://apiant.ai/connect/gail-to-microsoft-teams" --- # Connect GAIL to Microsoft Teams When **New Call in List** fires in [GAIL](https://apiant.ai/connections/gail), your agent runs **Update Channel Message** in [Microsoft Teams](https://apiant.ai/connections/microsoft-teams). Describe the whole flow and it is built, tested on every scenario and kept running. GAIL **1** trigger GAIL **22** actions Microsoft Teams **27** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want GAIL and Microsoft Teams to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What GAIL can start in Microsoft Teams - When **New Call in List** in GAIL then **Update Channel Message** in Microsoft Teams - When **New Call in List** in GAIL then **Update Chat Message** in Microsoft Teams Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with GAIL and Microsoft Teams ## Triggers and actions 1 trigger · 49 actions - Trigger **New Call in List** Triggers when a new processed call appears in your organization's call list. - Action **Add contact list** Creates a new contact list in GAIL with a name and description. - Action **Add contacts to contact list** Adds one or more existing contacts to a contact list. - Action **Add contact to campaign** Adds an existing contact to a campaign so it is queued for outreach by the campaign's sequences. - Action **Add do not call entry** Adds a phone number to your Gail Do Not Call list so it is no longer contacted. If the number is already listed, returns the existing entry. - Action **Agency Details** Returns the details of the GAIL organization (agency) tied to the connected account, including its name, phone numbers, schedule, address, owner and FAQs. - Action **Create Contact** Creates a new contact in GAIL with name, emails, phone numbers, business name and extra details. - Action **Delete do not call entry** Removes a phone number from the Do Not Call list by deleting its entry, so the number can be called and messaged again. - Action **Find Contact by Phone** Returns the contacts that match the specified phone number. - Action **Find conversations** Searches conversations (chat, SMS, GPT and WhatsApp) by text, optionally filtered by type or user. - Action **Get call** Returns a processed call by its ID, including the phone numbers, duration, status, and linked contact and campaign. An error occurs if the call is not found. - Action **Get call transcript** Returns the full transcript of a call: what the caller and the AI agent said, with timings, plus any tool calls made during the call. - Action **Get campaign** Returns a single campaign, including its sequences, contact lists, redialing rules and contact thresholds. - Action **Get contact** Returns one GAIL contact by its ID, including names, emails, phone numbers, contact lists and custom variable data. An error occurs if the contact is not found. - Action **Get conversation** Returns a single conversation (chat, SMS, GailGPT or WhatsApp) by its ID, including its status, outcome and extracted data. - Action **List calls** Returns the identifiers of all processed calls in your organization, newest first. - Action **List campaigns** Returns all campaigns in the GAIL organization, including their status, sequences and contact lists. - Action **List contact lists** Returns all contact lists in your Gail account, optionally with the number of contacts in each. - Action **List contacts** Returns the contacts in your Gail account, optionally narrowed to those matching a name, phone number or email. - Action **Make Outbound Call** Starts a single outbound AI phone call to a phone number using a saved script or an inline script. - Action **Send SMS** Sends an SMS text message to a phone number from your GAIL account. - Action **Start campaign** Starts a campaign so it begins outreach to its contacts. Returns the campaign with its updated status. - Action **Stop campaign** Stops a running campaign so its pending calls and messages are no longer processed; calls already in progress finish. Returns the updated campaign. - Action **Add Member To Team** Tool to add a user to a microsoft teams team. use when granting or updating membership for a user. - Action **Archive Team** Tool to archive a microsoft teams team. use after confirming the team id; returns 202 if accepted. - Action **Chats Get All Chats** Retrieves all microsoft teams chats a specified user is part of, supporting filtering, property selection, and pagination. - Action **Chats Get All Messages** Retrieves all messages from a specified microsoft teams chat using the microsoft graph api, automatically handling pagination; ensure `chat id` is valid and odata expressions in `filter` or `select` are correct. - Action **Create Meeting** Use to schedule a new standalone microsoft teams online meeting, i.e., one not linked to any calendar event. - Action **Create Team** Tool to create a new microsoft teams team. use when you need to provision a team with optional template, channels, and members. - Action **Delete Team** Tool to delete a microsoft teams team. use after confirming the target team id. - Action **Get Channel** Tool to get a specific channel in a team. use after obtaining valid team and channel ids to fetch channel details. - Action **Get Chat Message** Tool to get a specific chat message. use after confirming chat id and message id. - Action **Get Team** Tool to get a specific team. use when full details of one team by id are needed. - Action **List Message Replies** Tool to list replies to a channel message. use after obtaining team, channel, and message ids. - Action **List Team Members** Tool to list members of a microsoft teams team. use when you need to retrieve the members of a specific team, for auditing or notifications. - Action **List Users** Tool to list all users in the organization. use when you need to retrieve directory users with filtering, pagination, and field selection. - Action **Teams Create Channel** Creates a new 'standard', 'private', or 'shared' channel within a specified microsoft teams team. - Action **Teams Create Chat** Creates a new chat; if a 'oneonone' chat with the specified members already exists, its details are returned, while 'group' chats are always newly created. - Action **Teams Get Message** Retrieves a specific message from a microsoft teams channel using its team, channel, and message ids. - Action **Teams List** Retrieves microsoft teams accessible by the authenticated user, allowing filtering, property selection, and pagination. - Action **Teams List Channels** Retrieves channels for a specified microsoft teams team id (must be valid and for an existing team), with options to include shared channels, filter results, and select properties. - Action **Teams List Chat Messages** Retrieves messages (newest first) from an existing and accessible microsoft teams one-on-one chat, group chat, or channel thread, specified by `chat id`. - Action **Teams List People** Retrieves a list of people relevant to a specified user from microsoft graph, noting the `search` parameter is only effective if `user id` is 'me'. - Action **Teams Post Channel Message** Posts a new text or html message to a specified channel in a microsoft teams team. - Action **Teams Post Chat Message** Sends a non-empty message (text or html) to a specified, existing microsoft teams chat; content must be valid html if `content type` is 'html'. - Action **Teams Post Message Reply** Sends a reply to an existing message, identified by `message id`, within a specific `channel id` of a given `team id` in microsoft teams. - Action **Unarchive Team** Tool to unarchive a microsoft teams team. use when you need to restore an archived team to active state. - Action **Update Channel Message** Tool to update a message in a channel. use when you need to modify an existing channel message after confirming channel and message ids. - Action **Update Chat Message** Tool to update a specific message in a chat. use when you need to correct or modify a sent chat message. - Action **Update Team** Tool to update the properties of a team. use when you need to modify team settings such as member, messaging, or fun settings. ## Each app on its own - [ **GAIL** GAIL is a tool built for the Financial Services industry that will help you sell more, serve Customers 24/7...](https://apiant.ai/connections/gail) - [ **Microsoft Teams** Microsoft Teams integrates chat, video meetings, and file storage within Microsoft 365, providing virtual...](https://apiant.ai/connections/microsoft-teams) Reviews ## What our customers say ## More from GAIL - [ **GAIL to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/gail-to-hubspot) - [ **GAIL to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/gail-to-salesforce) - [ **GAIL to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/gail-to-slack) - [ **GAIL to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/gail-to-google-sheets) - [ **GAIL to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gail-to-gmail) - [ **GAIL to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/gail-to-google-calendar) ## More into Microsoft Teams - [ **Smsmobileapi to Microsoft Teams** Smsmobileapi is a tool that uses your own mobile to send and receive SMS, track missed, incoming and...](https://apiant.ai/connect/smsmobileapi-to-microsoft-teams) - [ **HubSpot to Microsoft Teams** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-microsoft-teams) - [ **Salesforce to Microsoft Teams** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-microsoft-teams) - [ **Slack to Microsoft Teams** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-microsoft-teams) - [ **Google Sheets to Microsoft Teams** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-microsoft-teams) - [ **Gmail to Microsoft Teams** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-microsoft-teams) Questions ## GAIL and Microsoft Teams, answered ### ### What can start an automation from GAIL? Any of GAIL's 1 trigger in the catalog, including New Call in List. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Microsoft Teams when something happens in GAIL? Any of Microsoft Teams's 27 actions, including Create Meeting, Create Team, Update Channel Message and Update Chat Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Microsoft Teams to GAIL? Microsoft Teams has no triggers in the catalog today, so automations start in GAIL. If you need the other direction, ask: your agent reads Microsoft Teams's API documentation and adds it. ### ### Do I have to build a connector for GAIL or Microsoft Teams? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use GAIL and Microsoft Teams without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.