Connect G2 Crowd and Kustomer

Both apps 46G2 Crowd 19Kustomer 27

• Trigger
  New Review

  Triggers when a new review is published for one of your G2 products.

• Trigger
  New Visit Event

  Triggers when G2 records new buyer-intent activity (a company researching your product, by day).

• Action
  Add Product

  Submits a new product listing to G2 for review, the same as the Add a Product wizard. Returns the created product.

• Action
  Add Product mapping

  Creates a mapping between your own product identifier and a G2 product.

• Action
  Find Products

  Searches G2 product listings whose name contains the given text.

• Action
  Get Category

  Returns a single G2 category by its UUID or slug, optionally with its related products, parent, children, ancestors or descendants.

• Action
  Get Current User

  Returns the G2 user that owns the API token, with their ID and email.

• Action
  Get Product

  Returns one G2 product listing, including its name, slug, domain, G2 page URL and review count.

• Action
  Get Product ratings

  Returns a G2 product's satisfaction ratings, such as ease of use, quality of support and ease of setup.

• Action
  Get Question

  Returns a single G2 review question by its ID, including its title, text, type and whether it is required.

• Action
  List Buyer intent

  Returns buyer intent activity for one of your G2 products, grouped by the dimensions and measures you choose (companies, visitors, days, signal types).

• Action
  List Categories

  Returns G2 software categories.

• Action
  List Competitors

  Returns the products G2 lists as competitors of a given product.

• Action
  List Discussions

  Returns the discussions (community questions) posted about a G2 product, up to 250 per call.

• Action
  List Medals

  Returns the G2 medals (badges) awarded to a product, optionally filtered by season, year or category.

• Action
  List Product Features

  Returns the features of a G2 product, with ratings, review counts and categories.

• Action
  List Product mappings

  Returns the mappings between G2 products and your own external product IDs, optionally filtered by product, external ID or dates.

• Action
  List Product Reviews

  Returns reviews written about one of your G2 products.

• Action
  List Questions

  Returns the list of G2 review questions, optionally filtered by created or updated date.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.