Integration
Connect Frill and ManageEngine ServiceDesk Plus Cloud
When New Comment fires in Frill, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Update Comment in Frill. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Frill and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Frill and ManageEngine ServiceDesk Plus Cloud can do together
From Frill to ManageEngine ServiceDesk Plus Cloud
When New Comment in Frill
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Frill
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Frill and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 6 triggers · 45 actions
- Idea Status Change
Triggers when an idea moves to a different status.
- New Comment
Triggers when a new comment is posted on an idea.
- New Idea
Triggers when a new idea is submitted to your Frill board.
- New Vote
Triggers when someone votes on an idea.
- Create Announcement
Creates a new announcement.
- Create Idea
Creates a new idea on your Frill board.
- Create Status
Creates an idea status.
- Create Topic
Creates an idea topic.
- Create Vote
Casts a vote on an idea for a follower.
- Delete Announcement
Deletes an announcement.
- Delete Announcement Category
Deletes an announcement category.
- Delete Comment
Deletes a comment.
- Delete Idea
Deletes an idea.
- Delete Status
Deletes an idea status.
- Delete Topic
Deletes an idea topic.
- Delete Vote
Removes a follower's vote from an idea.
- Get Announcement
Returns one announcement by idx.
- Get Announcement Category
Returns one announcement category by idx.
- Get Idea
Returns one idea by its idx or slug.
- List Announcement Categories
Returns your announcement categories.
- List Announcements
Returns a page of announcements.
- List Comments
Returns the comments on an idea.
- List Ideas
Returns a page of ideas from your Frill board.
- List Integration Links
Returns links between ideas and records in external tools.
- List Statuses
Returns your idea statuses.
- List Topics
Returns your idea topics.
- List Votes
Returns votes, optionally for one idea or one voter.
- Search Ideas
Finds ideas whose text matches a search term.
- Update Announcement
Updates an existing announcement.
- Update Announcement Category
Renames or recolors an announcement category.
- Update Comment
Edits a comment's text.
- Update Idea
Updates an existing idea's title, description, status, topics and flags.
- Update Status
Renames an idea status.
- Update Topic
Renames an idea topic.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Frill
Frill to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Frill to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Frill to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Frill to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Frill to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Frill to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into ManageEngine ServiceDesk Plus Cloud
Google Drive to ManageEngine ServiceDesk Plus CloudGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to ManageEngine ServiceDesk Plus CloudMailchimp marketing automation and email platform.
Questions
Frill and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Frill?
Any of Frill's 4 triggers in the catalog, including New Comment, New Idea, New Vote and Idea Status Change. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Frill?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Frill?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Frill too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Frill's actions are listed here as well.
Do I have to build a connector for Frill or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Frill and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.