Integration

Connect Freshworks CRM to Updown.io

When something happens in Freshworks CRM, your agent does the next thing in Updown.io. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshworks CRM6 triggersFreshworks CRM17 actionsUpdown.io10 actions

Browse all apps

Build it

What do you want Freshworks CRM and Updown.io to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Freshworks CRM and Updown.io

Triggers and actions 6 triggers · 27 actions

Trigger
New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create Account
Creates a new sales account in Freshworks CRM.
Action
Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create Contact
Creates a new contact in Freshworks CRM.
Action
Create Deal
Creates a new deal in Freshworks CRM.
Action
Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by Name
Looks up a sales account by name using the lookup endpoint.
Action
Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
Action
Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get Account
Retrieves a sales account by ID in Freshworks CRM.
Action
Get Contact
Retrieves a contact by ID in Freshworks CRM.
Action
Get Deal
Retrieves a deal by ID in Freshworks CRM.
Action
Update Contact
Updates an existing contact by ID in Freshworks CRM.
Action
Update Deal
Updates an existing deal by ID in Freshworks CRM.
Action
Create Check
Creates a new uptime check in updown.io for a URL you want monitored, and returns the created check including its token.
Action
Create Recipient
Adds a new alert recipient (email, SMS, webhook, Slack-compatible or Microsoft Teams) to your updown.io account and returns the created recipient.
Action
Delete Check
Deletes an uptime check from updown.io by its token.
Action
Delete Recipient
Removes an alert recipient from your updown.io account by its id.
Action
Get Check
Returns a single updown.io uptime check by its token, including its current status, uptime and settings.
Action
Get Check Metrics
Returns performance metrics for an updown.io check over a period — uptime, apdex, request counts and average timings, optionally grouped by time or monitoring location.
Action
List Checks
Returns every uptime check on your updown.io account with its current status and settings.
Action
List Downtimes
Returns the recorded outages for an updown.io check, newest first, with the reason, start and end times and duration of each.
Action
List Recipients
Returns every alert recipient on your updown.io account — email addresses, phone numbers, webhooks and chat integrations.
Action
Update Check
Updates the settings of an existing updown.io uptime check — its URL, name, interval, threshold, alert muting and more. Anything left blank keeps its current value.

Each app on its own

The other way round: Updown.io to Freshworks CRM