Integration

Connect Freshworks CRM to Facebook

When something happens in Freshworks CRM, your agent does the next thing in Facebook. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshworks CRM6 triggersFreshworks CRM17 actionsFacebook24 actions

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What do you want Freshworks CRM and Facebook to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshworks CRM and Facebook

Triggers and actions 6 triggers · 41 actions

Trigger
New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create Account
Creates a new sales account in Freshworks CRM.
Action
Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create Contact
Creates a new contact in Freshworks CRM.
Action
Create Deal
Creates a new deal in Freshworks CRM.
Action
Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by Name
Looks up a sales account by name using the lookup endpoint.
Action
Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
Action
Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get Account
Retrieves a sales account by ID in Freshworks CRM.
Action
Get Contact
Retrieves a contact by ID in Freshworks CRM.
Action
Get Deal
Retrieves a deal by ID in Freshworks CRM.
Action
Update Contact
Updates an existing contact by ID in Freshworks CRM.
Action
Update Deal
Updates an existing deal by ID in Freshworks CRM.
Action
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Action
Create Photo Post
Creates a photo post on a facebook page.
Action
Create Post
Creates a new post on a facebook page.
Action
Delete Comment
Deletes a facebook comment.
Action
Delete Post
Deletes a facebook page post.
Action
Get Comment
Retrieves details of a specific facebook comment.
Action
Get Comments
Retrieves comments from a facebook post or comment (for replies).
Action
Get Page Conversations
Retrieves a list of conversations between users and the page.
Action
Get Page Details
Fetches details about a specific facebook page.
Action
Get Page Photos
Retrieves photos from a facebook page.
Action
Get Page Posts
Retrieves posts from a facebook page.
Action
Get Page Roles
Retrieves a list of people and their tasks/roles on a facebook page.
Action
Get Page Videos
Retrieves videos from a facebook page.
Action
Get Photo
Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload.
Action
Get Post
Retrieves details of a specific facebook post.
Action
Get Post Insights
Retrieves analytics and insights for a specific facebook post.
Action
Get Post Reactions
Retrieves reactions (like, love, wow, etc.) for a facebook post.
Action
Get Scheduled Posts
Retrieves scheduled and unpublished posts for a facebook page.
Action
Get User Pages
Retrieves a list of pages the user manages, including tasks and access tokens.
Action
Like Post Or Comment
Likes a facebook post or comment.
Action
Unlike Post Or Comment
Removes a like from a facebook post or comment.
Action
Update Comment
Updates an existing facebook comment.
Action
Update Post
Updates an existing facebook page post.
Action
Upload Photos Batch
Uploads multiple photo files in batch to a facebook page or album. uses facebook's batch api for efficient multi-photo upload. maximum 50 photos per batch.

Each app on its own

The other way round: Facebook to Freshworks CRM