Integration
Connect Freshworks CRM to DialMyCalls
When something happens in Freshworks CRM, your agent does the next thing in DialMyCalls. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Freshworks CRM and DialMyCalls to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Freshworks CRM and DialMyCalls
Triggers and actions 8 triggers · 38 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
Trigger
List Incoming TextsTriggers when a new text message comes in to your DialMyCalls number.
- New Contact
Triggered when a new contact is added to your DialMyCalls address book.
- Add a Contact
Adds a contact to your DialMyCalls account, optionally placing them in one or more groups.
- Add a Group
Creates a new contact group in your DialMyCalls account.
- Add a Recording (From Phone Call)
Creates a recording by having DialMyCalls call a phone number so the person can record the message over the phone.
- Add a Recording (From URL)
Creates a recording in DialMyCalls from an MP3 or WAV sound file at a web address you supply.
- Add a Recording (Text-to-Speech)
Creates a recording in DialMyCalls by turning text you supply into a spoken message, in the voice and language you choose.
- Delete a Contact
Deletes a contact from your DialMyCalls account.
- Delete a Group
Deletes a contact group from your DialMyCalls account.
- Delete a Recording
Deletes a recording from your DialMyCalls account.
- Get a Contact
Returns one contact from your DialMyCalls address book, including their name, phone number, email and the groups they belong to.
- Get a Group
Returns one contact group from your DialMyCalls account, including its name and how many contacts are in it.
- Get an Incoming Text
Returns one text message that came in to your DialMyCalls number, including who it came from and the message body.
- Get a Recording
Returns one recording from your DialMyCalls account, including its name, length and the web address of its sound file.
- List Call Broadcasts
Returns all the call broadcasts in your DialMyCalls account.
- List Caller IDs
Returns all the caller IDs on your DialMyCalls account, including whether each one has been verified.
- List Contacts
Returns all the contacts in your DialMyCalls address book, with their names, phone numbers and email addresses.
- List Groups
Returns all the contact groups in your DialMyCalls account, with each group's name and contact count.
- List Recordings
Returns all the recordings in your DialMyCalls account, with each recording's name, length and sound file address.
- List Text Broadcasts
Returns all the text broadcasts in your DialMyCalls account, with each one's message, recipient count and send time.
- Update a Contact
Updates a contact in your DialMyCalls address book. Fields you leave blank are left as they are.
- Update a Group
Renames a contact group in your DialMyCalls account.
- Update a Recording
Renames a recording in your DialMyCalls account.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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