Integration
Connect Freshworks CRM to Crossref Metadata Search
When something happens in Freshworks CRM, your agent does the next thing in Crossref Metadata Search. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Freshworks CRM and Crossref Metadata Search to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Freshworks CRM and Crossref Metadata Search
Triggers and actions 6 triggers · 23 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
Action
Find funders by querySearch the Crossref Funder Registry for funding organizations matching a free-text query. GET /funders
- Find works by query
Search Crossref's bibliographic metadata for works (articles, books, conference papers, etc.) matching a free-text query, with optional filters and sorting. GET /works
- Get funder
Retrieve metadata for a funding organization and its suborganizations by funder ID. GET /funders/{funder_id}
- Get journal
Retrieve information about a journal by its ISSN. GET /journals/{issn}
- Get member
Retrieve metadata for a Crossref member (publisher) by member ID. GET /members/{member_id}
- Get work by DOI
Retrieve full Crossref metadata for a single work given its DOI. GET /works/{doi}
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.