Integration
Connect Freshworks CRM to Carbon Intensity
When something happens in Freshworks CRM, your agent does the next thing in Carbon Intensity. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Freshworks CRM and Carbon Intensity to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Freshworks CRM and Carbon Intensity
Triggers and actions 6 triggers · 30 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
Action
Get carbon intensity factorsGet the carbon intensity emission factors used for each generation fuel type.
- Get national carbon intensity
Get the current and next half-hourly carbon intensity forecast and actual values for Great Britain.
- Get national carbon intensity between two times
Get the national carbon intensity values for every settlement period between two given date/times.
- Get national carbon intensity by date
Get the half-hourly national carbon intensity values for every settlement period on a given date.
- Get national carbon intensity by date and period
Get the national carbon intensity value for a specific settlement period on a given date.
- Get national carbon intensity from a time
Get the national carbon intensity reading for the half-hour settlement period containing a given date/time.
- Get national carbon intensity statistics
Get the average, max, min and index carbon intensity statistics between two given date/times, optionally in fixed time blocks.
- Get national generation mix
Get the current national electricity generation mix by fuel type as a percentage.
- Get national generation mix between two times
Get the national electricity generation mix by fuel type for a given date/time range.
- Get regional carbon intensity
Get the current carbon intensity for GB regions, England, Scotland, and Wales.
- Get regional carbon intensity between two times
Get the regional carbon intensity forecast for every GB region between two given date/times.
- Get regional carbon intensity by postcode
Get the current and forecast carbon intensity for the region containing a given GB postcode.
- Get regional carbon intensity by region ID
Get the current and forecast carbon intensity for a specific GB DNO region by its region ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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