Integration
Connect Freshworks CRM to Bitly
When something happens in Freshworks CRM, your agent does the next thing in Bitly. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Freshworks CRM and Bitly to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 14 triggers ยท 42 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
Trigger
New Bitlink in GroupTriggers when a new Bitlink appears in the group.
Trigger
New Branded Short DomainTriggers when a new branded short domain is added.
Trigger
New ChannelTriggers when a new channel is created.
Trigger
New GroupTriggers when a new group is created.
Trigger
New OrganizationTriggers when a new organization is created.
Trigger
New QR Code in GroupTriggers when a new QR code appears in the group.
Trigger
New Sorted Bitlink in GroupTriggers when a new Bitlink appears in the group's sorted ranking.
Trigger
New Tag in GroupTriggers when a new tag appears in the group.
Action
Add Custom Bitlinkcreate a custom (branded) Bitlink
Action
Bulk update bitlinksbulk update Bitlinks in a group
Action
Create an inline CSV export for a groupcreate an inline CSV export for a group
Action
Create BitlinkShortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.
Action
Delete a Bitlinkdelete a Bitlink
Action
Expand BitlinkReturns the long destination URL for a Bitlink ID (e.g. bit.ly/abc123).
Action
Generate a static QR Code imagegenerate a static QR code image
Action
Get Group Limit UsageReturns a Bitly group's current feature limit usage, with the count used for each limit.
Action
Get Plan LimitsReturns all plan limits and their current usage counts for a Bitly organization.
Action
Get Platform LimitsReturns the organization's platform limits and current usage counts per API endpoint.
Action
Get QR Code ImageFetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.
Action
Get Top Links and QR Codes by EngagementReturns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.
Action
Retrieve BitlinkFetches the details of a single Bitlink by its ID (e.g. bit.ly/abc123).
Action
Retrieve Custom BitlinkReturns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details โ destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.
Action
Retrieve GroupFetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.
Action
Retrieve Group PreferencesFetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.
Action
Retrieve OrganizationFetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.
Action
Retrieve QR CodeReturns the details of a single QR code by its ID โ title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.
Action
Retrieve UserReturns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.
Action
Shorten a Linkshorten a long URL into a Bitlink
Action
Update a Groupupdate a group
Action
Update a QR Codeupdate a QR code
Action
Update a Userupdate the authenticated user
Action
Update BitlinkUpdates a Bitlink's title, tags, or archived state.
Action
Update Group Preferencesupdate group preferences
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.