Integration
Connect Freshworks CRM to Amplitude
When something happens in Freshworks CRM, your agent does the next thing in Amplitude. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Freshworks CRM and Amplitude to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Freshworks CRM and Amplitude
Triggers and actions 6 triggers · 29 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
Action
Batch upload eventsSends a batch of events to Amplitude in one call. Use this when you have many events to record at once rather than one at a time.
- Export event data
Exports every event Amplitude recorded in a time window, as a zip archive of event data.
- Get cohort
Returns one behavioral cohort's details, including its name, size and when it was last recalculated.
- Get event segmentation
Counts how often an event happened over a date range, optionally split by a property or filtered to a segment of users.
- Get funnel analysis
Runs a funnel over a series of events and returns how many users reached each step and how many dropped off.
- Get retention analysis
Shows how many users came back and did something again after a starting event, over a date range.
- Get user properties
Looks a user up in Amplitude and returns what Amplitude knows about them, including their Amplitude ID.
- Group identify
Sets properties on a group in Amplitude, such as a company or team, so you can analyse behaviour by group.
- Identify user
Sets properties on a user in Amplitude without recording an event, so later events are attributed with the new details.
- List cohorts
Lists every behavioral cohort in the Amplitude project, with each cohort's name, size and owner.
- Send event
Records a single event in Amplitude for a user, with optional event and user properties.
- Upload cohort
Creates a cohort in Amplitude from a list of users you supply.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews