Integration
Connect FreshLearn and Request Tracker (RT)
When New Assessment Result fires in FreshLearn, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Create Course Enrollment in FreshLearn. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreshLearn and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreshLearn and Request Tracker (RT) can do together
From FreshLearn to Request Tracker (RT)
When New Assessment Result in FreshLearn
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to FreshLearn
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreshLearn and Request Tracker (RT)
Triggers and actions 11 triggers · 35 actions
- New Assessment Result
Triggers when a member submits an assessment, with their score and answers.
- New Course Completion
Triggers when a member completes a course.
- New Course Enrollment
Triggers when a member is enrolled in a course.
- New Masterclass Enrollment
Triggers when a member is enrolled in a masterclass.
- New Member Data
Triggers when a new member joins your FreshLearn school.
- New Member Digital Download Enrollments
Triggers when a member is enrolled in a digital download.
- New Member Product Bundle Enrollments
Triggers when a member is enrolled in a product bundle.
- New Payment
Triggers when a new payment is recorded in your school.
- Complete Chapters
Marks chapters of a course completed for the listed members, or for every enrolled member when none are listed.
- Create Course Enrollment
Enrolls an existing member in a course.
- Create Member
Creates a new member in your FreshLearn school.
- Delete Member
Deletes a member, matched by email, and removes their tags.
- Enroll Member in Course Product
Enrolls a member in a course, creating the member first if they don't exist.
- Enroll Member in Digital Download Product
Enrolls a member in a digital download, creating the member first if they don't exist.
- Enroll Member in Master Class Product
Enrolls a member in a masterclass, creating the member first if they don't exist.
- Enroll Member in Product Bundle Product
Enrolls a member in a product bundle, creating the member first if they don't exist.
- Find Members
Returns members matching an exact email or a name/email search, newest first.
- Get Course Completed Members
Returns members who have completed a course, most recent first.
- Get Course Structure
Returns a course's enabled modules and published chapters.
- Get Member
Returns one member by their ID.
- Get Payment
Returns one payment by its ID.
- Unenroll Member From Course Product
Removes a member's enrollment from a course; nothing changes if they aren't enrolled.
- Unenroll Member From Product Bundle
Removes a member's enrollment from a product bundle; nothing changes if they aren't enrolled.
- Update Member
Updates a member's name, phone or city, matched by their email (the email itself can't change).
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
FreshLearn and Request Tracker (RT), answered
What can start an automation from FreshLearn?
Any of FreshLearn's 8 triggers in the catalog, including New Assessment Result, New Course Completion, New Course Enrollment and New Masterclass Enrollment. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in FreshLearn?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to FreshLearn?
Yes. When something happens in Request Tracker (RT), your agent can act in FreshLearn too. This page covers both directions: Request Tracker (RT)'s triggers and FreshLearn's actions are listed here as well.
Do I have to build a connector for FreshLearn or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreshLearn and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.