--- title: "Connect Freshdesk and Vimeo - APIANT.ai" description: "When \"New Company\" fires in Freshdesk, your agent runs \"List Video Comments\" in Vimeo." canonical: "https://apiant.ai/connect/freshdesk-to-vimeo" --- # Connect Freshdesk and Vimeo When **New Company** fires in [Freshdesk](https://apiant.ai/connections/freshdesk), your agent runs **List Video Comments** in [Vimeo](https://apiant.ai/connections/vimeo), or **New Liked Video By You** in Vimeo to **Add Note to Ticket** in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Freshdesk **3** triggers Freshdesk **21** actions Vimeo **3** triggers Vimeo **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Freshdesk and Vimeo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Freshdesk and Vimeo can do together ### From Freshdesk to Vimeo - When **New Company** in Freshdesk then **List Video Comments** in Vimeo - When **New Contact** in Freshdesk then **Create Folder** in Vimeo ### From Vimeo to Freshdesk - When **New Liked Video By You** in Vimeo then **Add Note to Ticket** in Freshdesk - When **New Video Uploaded By You** in Vimeo then **Create Contact** in Freshdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Freshdesk and Vimeo ## Triggers and actions 6 triggers ยท 28 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Trigger **New Liked Video By You** Triggers every time you like (heart) a video on Vimeo. - Trigger **New Video Uploaded By You** Triggers every time you upload a new video to Vimeo. - Trigger **New Watch Later Video By You** Triggers every time you add a new 'watch later' video on Vimeo. - Action **Create Folder** Create a new folder (project) in the authenticated user's account. - Action **Create Showcase** Create a new showcase (album). - Action **Get My Account** Retrieve the authenticated user's account profile. - Action **Like Video** Like (heart) a video as the authenticated user. - Action **List Showcases** List the authenticated user's showcases (albums). - Action **List Video Comments** List comments on a video. - Action **Search Videos** Search public videos across Vimeo by keyword. ## Each app on its own - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) - [ **Vimeo** Vimeo is a video hosting, sharing, and management platform.](https://apiant.ai/connections/vimeo) Reviews ## What our customers say ## More from Freshdesk - [ **Freshdesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshdesk-to-shopify) ## More into Vimeo - [ **Asana to Vimeo** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-vimeo) - [ **Intercom to Vimeo** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-vimeo) - [ **Klaviyo to Vimeo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/klaviyo-to-vimeo) - [ **Streak to Vimeo** Streak is a flexible CRM and process management system that lives inside your Gmail inbox.](https://apiant.ai/connect/streak-to-vimeo) - [ **Bitly to Vimeo** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-vimeo) - [ **Caspio to Vimeo** Caspio is a low-code database platform for building online database applications.](https://apiant.ai/connect/caspio-to-vimeo) Questions ## Freshdesk and Vimeo, answered ### ### What can start an automation from Freshdesk? Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Vimeo when something happens in Freshdesk? Any of Vimeo's 7 actions, including Create Folder, Create Showcase, Get My Account and Like Video. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Vimeo to Freshdesk? Yes. When something happens in Vimeo, your agent can act in Freshdesk too. This page covers both directions: Vimeo's triggers and Freshdesk's actions are listed here as well. ### ### Do I have to build a connector for Freshdesk or Vimeo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Freshdesk and Vimeo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.