--- title: "Connect Freshdesk and Pushbullet - APIANT.ai" description: "When \"New Company\" fires in Freshdesk, your agent runs \"Send a Note\" in Pushbullet, or \"New Push\" in Pushbullet to \"Create Ticket\" in Freshdesk." canonical: "https://apiant.ai/connect/freshdesk-to-pushbullet" --- # Connect Freshdesk and Pushbullet When **New Company** fires in [Freshdesk](https://apiant.ai/connections/freshdesk), your agent runs **Send a Note** in [Pushbullet](https://apiant.ai/connections/pushbullet), or **New Push** in Pushbullet to **Create Ticket** in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Freshdesk **3** triggers Freshdesk **21** actions Pushbullet **1** trigger Pushbullet **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Freshdesk and Pushbullet to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Connecting Pushbullet and Freshdesk means helpdesk events reach your devices as pushes, and pushes you send from a phone can turn into Freshdesk work. New Freshdesk tickets, contacts and companies can arrive as notes or links in Pushbullet, while a push you write on the road can open a ticket or add a note to one already in Freshdesk. Example flows ## What Freshdesk and Pushbullet can do together ### From Freshdesk to Pushbullet - When **New Company** in Freshdesk then **Send a Note** in Pushbullet - When **New Contact** in Freshdesk then **Create Push** in Pushbullet ### From Pushbullet to Freshdesk - When **New Push** in Pushbullet then **Create Ticket** in Freshdesk - When **New Push** in Pushbullet then **Search Tickets** in Freshdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Freshdesk and Pushbullet ## Triggers and actions 4 triggers · 42 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Trigger **New Push** Polling trigger: fires for each new push received, ordered by modified time. - Action **Create Device** Create a new device on your Pushbullet account. - Action **Create Push** send a push (note, link, or file) - Action **Create Subscription** Subscribe to a channel by its channel tag. - Action **Delete All Pushes** delete all pushes - Action **Delete Chat** Delete a chat by iden. - Action **Delete Device** Delete a device by iden. - Action **Delete Push** Delete a push by iden. - Action **Delete Subscription** Unsubscribe from a channel by subscription iden. - Action **Get Channel Info** Get information about a channel by its tag. - Action **Get Current User** Get information about the authenticated Pushbullet user. - Action **List Chats** List the chats (people you've pushed to) on your account. - Action **List Devices** List the devices on your Pushbullet account. - Action **List Pushes** List pushes, optionally only active and modified after a timestamp. - Action **List Subscriptions** List the channels you are subscribed to. - Action **Request File Upload** request authorization to upload a file - Action **Send a Link** Push a link (title + body + url) to a device, email, channel, or all your devices. - Action **Send a Note** Push a note (title + body) to a device, email, channel, or all your devices. - Action **Update Chat** update a chat (mute) - Action **Update Device** update a device - Action **Update Push** Mark a push as dismissed. - Action **Update Subscription** update a subscription (mute) ## Each app on its own - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) - [ **Pushbullet** Pushbullet lets you send and receive pushes (notes, links, files) across your devices and to people, and...](https://apiant.ai/connections/pushbullet) Reviews ## What our customers say ## More from Freshdesk - [ **Freshdesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshdesk-to-shopify) ## More into Pushbullet - [ **HubSpot to Pushbullet** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pushbullet) - [ **Mailchimp to Pushbullet** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pushbullet) - [ **Pipedrive to Pushbullet** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-pushbullet) - [ **ActiveCampaign to Pushbullet** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-pushbullet) - [ **Asana to Pushbullet** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-pushbullet) - [ **JIRA to Pushbullet** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-pushbullet) Questions ## Freshdesk and Pushbullet, answered ### ### Can a push I send from my phone become a Freshdesk ticket? Yes. The New Push trigger in Pushbullet fires for each push received, and the agent can pass the title and body into Create Ticket in Freshdesk, with a condition so only pushes you mark a certain way are used. ### ### Will I know who a new Freshdesk ticket belongs to when the push arrives? The agent can call Get Agent or Get Contact in Freshdesk before sending, so the Pushbullet note carries the assigned agent or requester. If no agent is set yet, you can have it send the subject and priority instead. ### ### What can start an automation from Freshdesk? Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pushbullet when something happens in Freshdesk? Any of Pushbullet's 21 actions, including Create Push, Send a Link, Create Device and Create Subscription. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pushbullet to Freshdesk? Yes. When something happens in Pushbullet, your agent can act in Freshdesk too. This page covers both directions: Pushbullet's triggers and Freshdesk's actions are listed here as well. ### ### Do I have to build a connector for Freshdesk or Pushbullet? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Freshdesk and Pushbullet without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.