--- title: "Connect Freshdesk and Goaffpro - APIANT.ai" description: "When \"New Company\" fires in Freshdesk, your agent runs \"Add order\" in Goaffpro, or \"New payment\" in Goaffpro to \"Add Note to Ticket\" in Freshdesk." canonical: "https://apiant.ai/connect/freshdesk-to-goaffpro" --- # Connect Freshdesk and Goaffpro When **New Company** fires in [Freshdesk](https://apiant.ai/connections/freshdesk), your agent runs **Add order** in [Goaffpro](https://apiant.ai/connections/goaffpro), or **New payment** in Goaffpro to **Add Note to Ticket** in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Freshdesk **3** triggers Freshdesk **21** actions Goaffpro **1** trigger Goaffpro **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Freshdesk and Goaffpro to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Freshdesk and Goaffpro can do together ### From Freshdesk to Goaffpro - When **New Company** in Freshdesk then **Add order** in Goaffpro - When **New Contact** in Freshdesk then **Update order** in Goaffpro ### From Goaffpro to Freshdesk - When **New payment** in Goaffpro then **Add Note to Ticket** in Freshdesk - When **New payment** in Goaffpro then **Create Contact** in Freshdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Freshdesk and Goaffpro ## Triggers and actions 4 triggers · 37 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Trigger **New payment** Fires when a payment is made to an affiliate. Vendor supports webhook registration via /admin/webhooks; subscribe to the payment-created event. - Action **Add affiliate** Create a new affiliate. - Action **Add commission rate** Add a special commission rate to the commission plan. - Action **Add coupon to affiliate** Assign a custom coupon to an affiliate. - Action **Add order** Create a referral order and attribute it to an affiliate. - Action **Add payment** Mark affiliates as paid in bulk. - Action **Add reward** Give a reward to an affiliate. - Action **Delete affiliate** Delete an affiliate by id. - Action **Delete order** Delete an order and its commission from the affiliate's account. - Action **Find affiliates by criteria** Search affiliates by criteria (email, name, etc). - Action **List commission rates** List all special commission rates configured on products/collections. - Action **List coupons** List coupons in the program. - Action **List orders** List referral orders attributed to affiliates. - Action **List payments** List payment history made to affiliates. - Action **List rewards** List rewards given to affiliates (signup bonus, target bonus, MLM commission, etc). - Action **Update affiliate** Update an affiliate's details by id. - Action **Update order** Update an order by id. ## Each app on its own - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) - [ **Goaffpro** Affiliate marketing platform for ecommerce stores, managing affiliate recruiting, commissions, and referral...](https://apiant.ai/connections/goaffpro) Reviews ## What our customers say ## More from Freshdesk - [ **Freshdesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshdesk-to-shopify) ## More into Goaffpro - [ **Discord to Goaffpro** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-goaffpro) - [ **FileDroppr to Goaffpro** FileDroppr is a PDF sharing tool that allows provides a trackable/expiring share link.](https://apiant.ai/connect/filedroppr-to-goaffpro) - [ **Gmail to Goaffpro** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-goaffpro) - [ **ActiveCampaign to Goaffpro** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-goaffpro) - [ **Airtable to Goaffpro** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-goaffpro) - [ **Asana to Goaffpro** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-goaffpro) Questions ## Freshdesk and Goaffpro, answered ### ### What can start an automation from Freshdesk? Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Goaffpro when something happens in Freshdesk? Any of Goaffpro's 16 actions, including Update affiliate, Update order, Add affiliate and Add commission rate. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Goaffpro to Freshdesk? Yes. When something happens in Goaffpro, your agent can act in Freshdesk too. This page covers both directions: Goaffpro's triggers and Freshdesk's actions are listed here as well. ### ### Do I have to build a connector for Freshdesk or Goaffpro? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Freshdesk and Goaffpro without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.